Windows 10: System Image Problem

Back, and raring to GO!

 

Is hypervisor enabled and the system restarted?

 

Ok good.

Did you previously create a Hyper-V machine or where you referring to the mounted VHD?
If you created a Hyper-V machine then I was wrong about needing Hypervisor and I'm impressed *Wink

After I see your answer, I'll switch gears to the Disk 0 / Disk 1 issue - there are a few things that need to be straightened out and that's more important than a VM at them moment. Nothing onerous, just housekeeping.

 

No, I'm sorry, Hypervisor is greyed out. I read your post wrong.

--
Nick

 

Should I always create a repair disk when I do a System Image backup? Just thought I'd ask.

--
Nick

 

Ok, did you check BIOS for Virtualization Technology (aka VT-x)?
See post# 60
1. Check virtualization in the firmware (BIOS or UEFI)

If we don't get anywhere on this, I think we'll move on to the next thing: Disk management.
We can come back to Virtual Machines later (I need to see if Macrium will serve your needs).

In any case, you can access the VHD (and perhaps a copied version on an external) - we'll just have to find what you need and put your data where it belongs on the Clean Win10.

Bill
.

 

No, BIOS doesn't support it. This machine was a Windows Vista machine when it was new.

--
Nick

 

No that's not necessary. One Repair disc per Windows version should suffice.
Install media can also perform the same functions as a repair disc.

 

So, that wasn't the problem with the failed System Image restore.

--
Nick

 

Ok thanks ... for the next hour or so (I'll have to eat dinner *Wink) let's focus on Disk management.

This might get tricky or it might go swimmingly.

WinKey+X
Select Command Prompt (Admin)
Enter the following commands
diskpart
lis dis

sel dis 0

lis par

sel par 1

inactive

exit
Don't exit Command yet

Use dmDskmgr-vg.mmc inside of dmDskmgr-vg.zip to post a new Disk Mbmnt screen shot
See the 2nd bullet in post# 60 - you can download it again if that's easier than finding it.
Tip: you can drag the middle bar up to show more of the bottom pane




(just don't drag it too far up - I also need the information in the top pane)

 

--
Nick

 

That looks good. There are some other things that I think need fixing - the only thing I'm focused on now is the Active flag

Close command and restart the machine.
It is a possible that the machine will not boot because the active partition was changed.

Two options to fix it if the machine does NOT boot. There's nothing you need to do if the machine starts normally.

• Cold cycle the machine - power button shut down, wait 2 minutes, power button to start
  It still might complain
  Cold cycle a 2nd time
  It will complain again or it will bring up the Startup Repair your computer troubleshooter
  
  It takes 3 boot errors to bring up the Startup Repair, I'm not sure if the first one counts, so you might have to cold cycle the machine a 3rd time.
  
  Do the Startup Repair and restart (it might require running the Repair 3 times) - you'll know if the machine doesn't boot.
  
• Instead of cold cycling the machine, you could
  boot to the Win10 install USB, press next on the first screen and then select
  Repair > Troubleshoot > Advanced Options > Startup Repair
  
  If repairs are not successful, run Startup Repair again - it might take 3 repairs
  
  Full tutorial: Startup Repair - Run in Windows 10 - Windows 10 Forums

I'll have to stop for now - see how far you get with this. If / when the machine start normally, you're done with the Active flag issue.

The next thing is to physically change the ports that the drives are connected - that will switch disk 0 and disk 1

 

To the best of my knowledge, using the Win10 install media did not cause the restore failure
I think the System Reserve partition in the image might have been the issue - at least that's what the error code indicates.

Sorry, I missed your comment earlier - just replying to it now.

Bill
.

 

Here's a a post from someone who reported similar problems (system image restore worked fine in Win 8.1, but fails in Win 10 with same error code: Solved 0x80070057 error at the end of system image restore - Windows 10 Forums.

There are posts on Seven Forums going back to 2011 reporting the same error after attempting to restore , so this isn't necessarily a new Win 10 issue. (System Image recovery from bootable WinPE flash/usb drive. - Windows 7 Help Forums)

Weird behavior has been reported; for instance, one person reported he could restore successfully if booting from a DVD but not a USB flash drive. There may be little rhyme or reason why the restore is failing. Try different versions of the restore program (e.g. Win 8.1 and Win 10) on WinPE media and see if you can get one to work. Make sure you are installing any required storage drivers on the bootable media. For instance, my new laptop, which uses an NVMe SSD internal "disk", requires that the boot media has Intel Rapid Storage Technology (RST) drivers added to the WinPE build.

Good luck!

 

Nice find John - thanks!

I followed the post to the resolution on SysNative.

This might be exactly what Nick needs to fix the System Image restore. We've danced around using Macrium and I had to try the solution in order to understand the process. I did not take it all the way to a restore - I only mimicked what the steps would be.

Before Nick tries this approach there are two things already in motion:

1) I asked Nick to make Disk 0 inactive - waiting to see if the machine booted or not after the change
Nick might have to use his phone to let me know the status - not sure at this point.

2) The disk schema has to be returned to Disk 0 as the Windows drive and Disk 1 as the HP partition.
I'm not sure how the change occurred, but changing the physical connections of the disks will revert the order to what it was.

Bill
.