Windows 10: SYSTEM_SERVICE_EXCEPTION BSOD Error

So for a while I have been getting two various blue screen errors whilst playing games and they are at random. Sometimes they will not happen and I can continue playing, or most of the time it will BSOD my pc and restart it.

The two errors I get are called
SYSTEM_SERVICE_EXCEPTION
and
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

I have tried fixing it in many various ways from:
- Testing My Ram
- Uninstalling Video Card Drivers and Re-installing
- Uninstalling any drivers in Device Manager that appear as an error through SAFE MODE.
- Re-installed Windows 10, the errors still prevail.
and pretty much every other known solution under the sun.

I'm clueless to what to do, I have literally no idea.

:)

 

Windows BSOD issues - Have DMP files

The driver verifier is not the issue here.... The whole point of that command is to BSOD your system and to see which drivers are acting up, that is the reason I posted the .dmp file for that BSOD. Of course I would have disabled that after successfully
getting the system to crash...

My BIOS is the latest version (American Megatrends Inc. 1.I0, 25-Apr-17), that is the reason the .nfo file is included with the dumps so people are able to see that.

The SYSTEM_SERVICE_EXCEPTION is indeed the main BSOD caused by main things over the past few weeks, which is what I am trying to fix.

29JUL - SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)

26JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

24JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

23JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

22JUL - SYSTEM_SERVICE_EXCEPTION (ntoskrnl.exe)

18JUL - SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)

ect, ect...

If older .dmp files are necessary I can always provide.

Thanks.

 

BSOD when browsing the web. "SYSTEM_SERVICE_EXCEPTION (netio.sys)"

Hi everyone,

I've been getting this BSOD for the past 2 months while browsing the web and I'm trying to figure what could be causing it. I've been getting the "SYSTEM_SERVICE_EXCEPTION (netio.sys)" error displayed on the BSOD and my laptop restarts itself.

Any idea what could be causing it?

 

Welcome to the forum,

In order for us to see what is going on, we'll need you to post some logs. Please follow this guide: BSOD - Posting Instructions - Windows 10 Forums

 

There are many different bugchecks in the dumpfiles.

The cause for different error codes are usually hardware and lower level problems.

U should begin with:





Diagnostic Test

HDD TESTS


Run HDTune to check health and scan for errors.







Note It may take some time, but look for signs of any errors or failure.

You can also run a disk or health check using chkdsk. Refer to the tutorial for details of how to do this.

Take Screenshots of it and post it here.

 

Also use this:

http://www.seagate.com/files/www-con...ndowsSetup.exe

 

The bsod mini dumps have displayed at various times WHEA since 1/2017.
WHEA 0x124 are more frequently caused by malfunctioning hardware.

The most recent WHEA 0x124 (Authentic AMD) were on 6/17, 6/23. 6/25, 7/1, 7/3, 7/11

There were 2 hardware driver bsod identified:

cmusbdac.sys: USB Audio Class 1.0 and 2.0 DAC Device Driver
nvlddmkm.sys: NVIDIA GeForce GTX 1060 6GB driver


Open administrative command prompt and type or copy and paste:
1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

4) Make sure that there is no over clocking while troubleshooting.

5) Sometimes there are problems in the bios that produce bsod.

The BIOS: BIOS Version/Date Award Software International, Inc. F4, 19/10/2012
To enable AM3+ AMD FX-Series CPU support, please update your motherboard with the most current BIOS found in your motherboard’s download section.
GIGABYTE Global
Motherboard/GA-78LMT-USB3-rev-41#ov
6) Please check to see if this is the most up to date version.
7) To ensure that there are no improper bios settings please reset the bios.
8) Sometimes there can be failure to boot after resetting the bios.
9) So please make sure your files are backed up.
10) Please make a backup image with Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Your Image is Everything
Macrium Software | Your Image is Everything

11) And please create a brand new restore point.

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
Ways to Reset Your BIOS - wikiHow:
http://www.wikihow.com/Reset-Your-BIOS

12) When testing for WHEA hardware errors we need to systematically check CPU, GPU, memory and drive.

Once the bios is reset and there is no overclocking:
13) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:

Speccy - Free Download - Piriform: Speccy - System Information - Free
Speccy - System Information - Free Download

HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID

SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer

14) Run Prime95 - Stress Test Your CPU

Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials

Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials

15) Please use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials Windows 10 Forums)

16) Run memtest86+ version 5.01 for at least 8 passes.
http://www.memtest.org/
This may take hours so plan to run it overnight.
Please make sure you use the Memtest86+ version 5.01 with the link below.
http://www.memtest.org/
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a pass when there is malfunctioning RAM.
There is 8 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM

So plan to perform Memtest86+ version 5.01 testing overnight.
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
Again the more passes the better.

If both RAM pass when tested 1 at a time after failing when tested together test the next DIMM with 1 RAM module for 8 or more passes.
This will help to differentiate malfunctioning RAM from malfunctioning DIMM /Motherboard.

Memtest86+ - Advanced Memory Diagnostic Tool
Memtest86+ - Advanced Memory Diagnostic Tool

Microsoft Community
Microsoft Community

19) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

Please make note of the importance of temperature monitoring and aborting the test in the GPU link.

FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:

FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials 20) All of these test should be done with the bios reset and no over clocking.

20) For each of the above tests please record maximum temperatures and test duration.

21) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

22) Please update the information on the computer specifications:

Ten Forums System Specificiations (Specs)

Please fill in your system specs

Please follow this tutorial and download the tool.

System Info - See Your System Specs - Windows 7 Help Forums
System Info - See Your System Specs - Windows 7 Help Forums

The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling, case, and other used stuff like mouse, keyboard, joystick, xbox, headphone, printer, etc.

The PSU, cooling and other stuff are NOT mentioned in the tool.

In the left corner below in your post you find 'My System Specs'.

After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

23) Open administrative command prompt and type or copy and paste: chkdsk /x /f /r
This may take many hours to run so plan to run it overnight.

24) Post the chkdsk results into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

25) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.

The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.

If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.

Official Display Driver Uninstaller DDU Download

Display Driver Uninstaller Download version 17.0.7.2

Display Driver Uninstaller: How to use - Windows 7 Help Forums

NVIDIA

26) Find a source for driver cmusbdac.sys USB Audio Class 1.0 and 2.0 DAC Device DriverManufacturer C-MEDIA Inc.
USB Audio,USB audio chip,Voice command,Sound technology--C-Media Electronics, Inc.
Updating a driver: https://answers.microsoft.com/en-us/...=1436753520149

Code: nvlddmkm nvlddmkm nvlddmkm Kernel Manual Running OK TRUE FALSE 6,422,528 6,729,728 0 21/08/2017 23:05:02 C:\Windows\system32\DriverStore\FileRepository\n 36,864[/quote] Code: CMUSBDAC USB Audio Class 1.0 an USB Audio Class 1.0 an Kernel Manual Running OK TRUE FALSE 221,184 1,294,336 0 29/11/2016 04:30:23 C:\Windows\system32\DRIVERS\CMUSBDAC.sys[/quote] Code: 22/06/2017 02:16 Windows Error Reporting Fault bucket AV_CMUSBDAC!unknown_function, type 0 Event Name: BlueScreen Response: Not available Cab Id: ff39f70e-f9db-4bf9-a10b-ece6263a0e0a Problem signature: P1: 1000007e P2: ffffffffc0000005 P3: fffff806127f7047 P4: ffffbd81e7af90b8 P5: ffffbd81e7af8900 P6: 10_0_15063 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\062217-23718-01.dmp \\?\C:\Windows\Temp\WER-89781-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC903.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCAD8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERCB94.tmp.txt \\?\C:\Windows\Temp\WER33D4.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_ef65675738efa34f2c3c07aa8f47866518bf9a_00000000_cab_252f7521 Analysis symbol: Rechecking for solution: 0 Report ID: 29651c64-fb1d-498a-8893-e01913a24efb Report Status: 268435456 Hashed bucket:[/quote] Code: Name NVIDIA GeForce GTX 1060 6GBPNP Device ID PCI\VEN_10DE&DEV_1C03&SUBSYS_61633842&REV_A1\4&D7FEF2C&0&0010Adapter Type GeForce GTX 1060 6GB, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 1060 6GBAdapter RAM (1,048,576) bytesInstalled Drivers C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dllDriver Version 22.21.13.8541INF File oem2.inf (Section094 section)Colour Planes Not AvailableColour Table Entries 4294967296Resolution 1920 x 1080 x 60 hertzBits/Pixel 32Memory Address 0xFB000000-0xFBFFFFFFMemory Address 0xC0000000-0xCFFFFFFFMemory Address 0xDE000000-0xDFFFFFFFI/O Port 0x0000CF00-0x0000CF7FIRQ Channel IRQ 18I/O Port 0x000003B0-0x000003BBI/O Port 0x000003C0-0x000003DFMemory Address 0xA0000-0xBFFFFDriver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_ce1961376673184c\nvlddmkm.sys (22.21.13.8541, 14.88 MB (15,600,248 bytes), 27/08/2017 12:34)[/quote] Code: 06/08/2017 19:36 Windows Error Reporting Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Pascal_3D, type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: 247fcd0a-a9b9-4125-bf18-958b8d145ee7 Problem signature: P1: 141 P2: ffffaf86c21fc330 P3: fffff805e999c584 P4: 0 P5: 314 P6: 10_0_15063 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20170806-2036.dmp \\?\C:\Windows\Temp\WER-87115390-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F7E.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FBC.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FDC.tmp.txt \\?\C:\Windows\Temp\WERB621.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_468aafb6496c45a62981f1464dfe118e50e3e2b6_00000000_cab_19e5b90e Analysis symbol: Rechecking for solution: 0 Report ID: f5a53cad-a19c-4131-992b-dc80203b1f89 Report Status: 268435456 Hashed bucket:[/quote] Code: Name USB Audio Class 1.0 and 2.0 DAC Device DriverManufacturer C-MEDIA Inc.Status OKPNP Device ID USB\VID_0D8C&PID_0005&MI_00\6&968C362&0&0000Driver c:\windows\system32\drivers\cmusbdac.sys (10.0.16.9471, 3.62 MB (3,792,904 bytes), 30/11/2016 05:04)[/quote]
Please make sure that you do not use any software driver update sites other than the manufacturer.

For each step above please report in the thread the step number so that you can keep track of what was and what was not yet completed.