Windows 10: Turn Windows Features On or Off blank

Hello, everytime I would open Turn Windows Features On or Off it would say "Please Wait" for a few seconds and then everything would be white. I tried sfc /scannow and it couldn't fix it, I tried dism /online /cleanup-image /restorehealth and it said it didn't have a source even though it was meant to use Windows Updates.

:)

 

Turn windows features on or off

Hi Mikasbogdan ,

There are many possible reasons why this issue is happening. We recommend uninstalling and reinstalling the application to see if it helps keep the program always ON.

Keep us in the loop with the result.

 

Turn windows features on or off

hi martin

i did what you sayd but i still get the features on or off problem. i did even a factory reset but still nothing.

 

Hi, I guess your question is 'Can you help me fix this?'

Could you tell us what your Windows build is please?
(Windows key + R, winver).

(If the Creator's build, there's a known problem with DISM - with a fix posted in a long thread on that in this forum).
Creators update component store shows corruption but unable to repair - Page 9 - Windows 10 Forums
#90



If you have updated to the Creator's build, did you notice this only after doing so?
- i.e. can you think of anything that might have triggered this?

 

Version 1511(OS Build 10586.89) I also tried repairing by using the media creation tool and a USB drive and
I typed this command: DISM /Online /Cleanup-Image /RestoreHealth /Source:esd:I:\sources\install.esd:1
and got this error:

Error: 0x800f081f The source files could not be found.Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

 

Hi, that's a very old build. I would suggest you update it rather than trying to repair it - both involve a very similar Windows install-like procedure.

Do you have Windows updates turned off? Or simply not working?

First, try these routine maintenance procedures.
You must first ensure your disk and file system are sound.

From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Post back the result, which you can get after a restart as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
Make sure the result is clear or fixed- else do not proceed.

The from an admin command prompt
SFC /SCANNOW
and report the summary result.

Also check your disk: is that a HDD or a SDD?
Download and run Hard Disk Sentinel (trial) and post a screenshot of the result.

 

I have Windows Update turned off so I might try to update later.
My disk is an HDD
I'll post results later.
Thanks.

 

Hello @Fir, *Smile

If you haven't already, double check to make sure that the Windows Modules Installer service is enabled and set to Automatic to see if that may help.

How to Start, Stop, Restart, and Disable Services in Windows 10

 

Thanks but I already have Windows Modules Installer working.

 

Hi, before you upgrade, please, for your own sanity (!), create a disk image- if you've not done so already as we strongly recommend. Upgrading is a major change, and with change come risks.

E.g. Macrium Reflect (free) + its boot disk + external storage for images (e.g. 2x the data size you intend to image). Start with option 'Windows Backup'
Disk imaging is the faster and safer way to defend yourself against most problems.. from ransomware to disk failure (and - oh no.. user error!).

Start using disk imaging. Regularly. Before any major change, and after a big change or a series of smaller changes. System Restore isn't enough.. it can help sometimes, but only if you turn it on (it's off by default.. absurd).

With disk images you
a. Can restore your disk/partition in a defined time (e.g 20 to 40 mins).
b. Have a full backup - can extract files.
c. Can use them to rebuild your system on a new HDD (e.g.)
d. Have peace of mind (most important!)

Get a copy of Macrium Reflect or Aomei Backupper (both have free options). The first is more geeky and a cut down version of a commercial product - no incremental backup. The 2nd is more straightforward, offering both differential and incremental backups. (You can read about those yourself if unsure).

Make sure you create the boot disk.. essential when dealing with an unbootable PC.
You need large enough external storage for the image files.

 

Okay I'll create a disk image but umm, well this might sound stupid but how do I upgrade? Also I messed up everytime I use Windows Updates I get errors that are usually something like 0x80XXXXXX

 

Okay here is the chkdsk

Code: Checking file system on C:The type of the file system is NTFS.A disk check has been scheduled.Windows will now check the disk. Stage 1: Examining basic file system structure ... 325120 file records processed. File verification completed. 14949 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 418230 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. Stage 3: Examining security descriptors ...Cleaning up 3383 unused index entries from index $SII of file 0x9.Cleaning up 3383 unused index entries from index $SDH of file 0x9.Cleaning up 3383 unused security descriptors.Security descriptor verification completed. 46556 data files processed. CHKDSK is verifying Usn Journal... 33748216 USN bytes processed. Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 976247807 KB total disk space. 71828612 KB in 208626 files. 139944 KB in 46557 indexes. 0 KB in bad sectors. 460203 KB in use by the system. 65536 KB occupied by the log file. 903819048 KB available on disk. 4096 bytes in each allocation unit. 244061951 total allocation units on disk. 225954762 allocation units available on disk.Internal Info:00 f6 04 00 af e4 03 00 ed 7f 07 00 00 00 00 00 ................94 05 00 00 ef 63 00 00 00 00 00 00 00 00 00 00 .....c..........Windows has finished checking your disk.Please wait while your computer restarts.[/quote] Here's the sfc /scannow:
Code: Beginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios.[/quote]

 

So chkdsk passed but SFC /SCANNOW failed.

I think it was back in 1511 days that there was a problem with a dll file related to Nvidia graphics Opencl.dll which could be ignored.
If that's the only failure in CBS.log, that's fine.

So I suggest you scan through the CBS.LOG to see what it says.

That said, if your PC is running ok, you will probably be able to upgrade successfully. (A fix for DSIM and SFC /SCANNOW failing is to effectively reinstall Windows keeping all programs and most settings- an upgrade is the same process).

Now you say Windows update is disabled; I suggest you prepare to manually upgrade, avoiding the problems, and a process I prefer as you have control.

So:
1. Create your disk image (Macrium, using the 'Windows Backup' option).
2. Download a Win 10 iso and prepare a bootable medium (this can be used to reattempt a failed upgrade, and as a repair tool, so worth having).

From the extensive Tutorial section which you're free to browse and search (mostly credit to @Brink):
Download Windows 10 ISO File Windows 10 Installation Upgrade Tutorials
Create Bootable USB Flash Drive to Install Windows 10 Windows 10 Installation Upgrade Tutorials
(or you could burn the iso to a DVD)

 

Okay I'm back, I updated to the creators update using the Windows 10 Update Assistant. The problem is solved, thanks.

 

Good. Please don't forget to start using disk imaging - a second chance to recover quickly to a previous working state.