Windows 10: Update Failure to Launch

HP Stream Laptop. Update failed and now all I can get is "Restoring your previous version of Windows...". It's been running like that for 14 hours now. I've tried the F8 boot interrupt with no success. She (the owner) used a usb stick to update but I have no idea what else she did. I have the stick and this restoring windows message is all I can get with it. When trying to boot without the stick I get a message box requiring the stick to be inserted. Anyone have an answer for getting Windows10 to boot?


Flummuxed here....


Cheers

:)

 

Windows 10 fails to update


Thanks,

The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

The error code suggests corruption in the CBS manifest:
Try these steps one at time until the issue is resolved or you run out of steps.

Is Windows activated?
No? Activate Windows 10

Launch Command Prompt (Admin)
enter the following line
reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
If DisableWindowsUpdateAccess REG_DWORD 0x1

launch regedit
navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
change the value of DisableWindowsUpdateAccess to 0
exit regedit
exit Command Prompt

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Restore health to the component store
DISM - Repair Windows 10 Image
Step 6. To Use DISM /RestoreHealth /Source:wim Command
- OR -
Step 7. To Use DISM /RestoreHealth /Source:esd Command
Check System Files
SFC Command - Run in Windows 10
Read the front material, then
follow >> OPTION THREE <<
To Run SFC /SCANNOW Command in Windows 10

If there are integrity issues reported on screen,
Follow the instructions in >> OPTION FIVE <<
To View Only the "SFC" Scan Results from the CBS.LOG

If there are no integrity errors, Launch Windows Update

Try the next suggestion if the issue is not resolved.

Paste the following line into the address bar of File Explorer
Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
Press Advanced
Select Run as administrator
Press Next

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Automatically reset Windows Update components
Download and run MS Windows Update diagnostic cab (direct download)

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Manually reset Windows Updates via batch file

Windows Update - Reset in Windows 10

Launch Windows Update

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Windows Update failure with error 0x80070002

Thanks Jessen,

I have tried all the steps suggested to no avail as I have been browsing all similar failures and tried the suggested solutions. The Windows Update service appears to work ok as all other updates are ok.

It may help if I someone could explain the meaning of the failure message.

When I tried the USB method it failed in a similar way suggesting that there was something wrong with the Windows Product Key. It may help that at sometime in the past the system was restored after a failure. On some forums I have seen comments that if the
key is not perfect then the upgrade will not work.

Mike