Windows 10: User's Surface book wont accept Active directory password after an OS update.

Discus and support User's Surface book wont accept Active directory password after an OS update. in Windows Hello & Lockscreen to solve the problem; The device password is correct, as it works on other machines, however the users device wont accept that password and says it's incorrect. This has... Discussion in 'Windows Hello & Lockscreen' started by Isobel Coyle, Jan 3, 2019.

  1. User's Surface book wont accept Active directory password after an OS update.


    The device password is correct, as it works on other machines, however the users device wont accept that password and says it's incorrect. This has started after a recent update, the OS is windows 10 pro.


    There are no other errors, the device has been rebooted and it is connected to the internet.


    Any suggestions?

    :)
     
    Isobel Coyle, Jan 3, 2019
    #1
  2. Brink Win User

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Jan 3, 2019
    #2
  3. Brink Win User
    Updates for Surface Pro and Surface Book - Feb. 13


    Source: Updates for Surface Pro and Surface Book (13 February 2018) Surface

    See also:
     
    Brink, Jan 3, 2019
    #3
  4. Brink Win User

    User's Surface book wont accept Active directory password after an OS update.

    Updates for Surface Book - Feb. 23, 2018


    Source: Updates for Surface Book (23 February 2018) Surface

    See also: Surface Book update history
     
    Brink, Jan 3, 2019
    #4
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User's Surface book wont accept Active directory password after an OS update.

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