Windows 10: Various BSODs, unknown root cause

I have been getting various BSODs on my new build, running the latest drivers and BIOS from the manufacturer of my mobo, Gigabyte. I have RMA'd the mobo once, and it was returned with no repairs. I have reinstalled windows, verified that the drive works with HDtune and sfc. I have verified that the memory has no issues with memtest86. the video card worked without a hitch in a previous build, as did the wifi card. I have also tested the PSU, and it was indicated to be functional. Most of the issues seem to be related to the USB and sound systems, the mouse and keyboard will not load correctly sometimes and i have to reset the PC via the reset button on the case. in addition, the sound system will occasionally bug out and sound like it is being played at a fraction of normal time. In addition, it seems like if i try to play a Directx related game like factorio, the system throws a thread_stuck_in_device_driver, but it works for Minecraft and Starcraft 2, this seems to be the only consistant issue. I would appreicate any advice, and will answer any questions to the best of my abitliy.
-OmegaMkXIII
Specs are:
Ryzen 1800x
Ax370-Gaming k7 Mobo
Crucial 2400 2x8Gb DDR4
XFX Radeon RX480
Samsung 850 evo m.2 SSD
Kingwin 1000w PSU

:)

 

Unknown cause of BSODs IRQL_NOT_LESS_OR_EQUAL.

Hi,

In order to assist you with your blue screen errors, we suggest that you refer to the link below. It is an article that serves as a guided walk-through to help you troubleshoot stop errors:

Troubleshoot blue screen errors.

Regards.

 

Unknown cause of BSODs IRQL_NOT_LESS_OR_EQUAL.

The
BEDaisy.sys driver may be the issue:

0: kd> !thread

THREAD ffffb288acb2a040 Cid 0004.2a8c Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 0

Not impersonating

GetUlongFromAddress: unable to read from fffff80017bd7874

Owning Process ffffb288a04cb040 Image: System

Attached Process N/A Image: N/A

fffff78000000000: Unable to get shared data

Wait Start TickCount 7305838

Context Switch Count 6314 IdealProcessor: 0

ReadMemory error: Cannot get nt!KeMaximumIncrement value.

UserTime 00:00:00.000

KernelTime 00:00:00.000

Unable to load image \??\C:\Program Files (x86)\Common Files\BattlEye\BEDaisy.sys, Win32 error 0n2

*** WARNING: Unable to verify timestamp for BEDaisy.sys

*** ERROR: Module load completed but symbols could not be loaded for
BEDaisy.sys

Try uninstalling BattleEye and/or post the issue in relevant forum(s).

 

Hello and welcome to TenForums *Smile

Looking at the 5 crash dumps I can see that you might have a few problems.

First you have software from Gigabyte installed which I would recommend that you remove - in three cases your BSOD occurred when processes from RGB Fusion were running.

Code: PROCESS_NAME: GvLedServices.exe PROCESS_NAME: SelLedV2.exe [/quote] Secondly there was one crash that was attributed to the athw10x.sys driver dated Thu Mar 16 08:24:58 2017
This is for your Wireless PCI adapter and you should look for a newer driver to replace the one you are using. You may need to look on a Qualcomm website to find it.

Code: BugCheck 139, {4, ffffc6801afe9090, ffffc6801afe8fe8, 0} *** WARNING: Unable to verify timestamp for athw10x.sys *** ERROR: Module load completed but symbols could not be loaded for athw10x.sys[/quote]

 

Removed the Gigabyte apps, the wifi card is an old TP-Link, not an Athrios, and it will randomly switch between the two, but i have it set to the tp link driver. Updated the video card driver, apparently chrome can cause a payback issue with hardware acceleration, that has supposedly been fixed in the newest driver. Going to see if i can trigger a BSOD with these fixes in place.

 

How did you determine which Gigabyte drivers to uninstall and which to keep?
Have you noticed any change in performance?
This Gigabyte driver was a source of recurrent bsod in another thread: Gdrv.sys
Did you keep or uninstall this driver:
Code: gdrv gdrv gdrv Kernel Manual Running OK TRUE FALSE 0 12,288 0 7/3/2013 11:27:55 PM \??\C:\WINDOWS\gdrv.sys[/quote] Which method did you use to uninstall the video graphics driver?

Open administrative command prompt and type: chkdsk /x /f /r
This may take many hours so plan to run overnight.
Use the information in this link to find the chkdsk results in event.vwr and post the txt results into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

 

Removing the gigabyte app center removes all apps associated with it, the only one i would actually use is @bios, and i can reinstall the app center and @bios if i need it, then uninstall after flashing bios. I think the Gdrv.sys is related to one of the apps from gigabyte, called easy saver, it exists on the drive still after removing the app center but i don't see the service associated with it
The video driver i updated through the CCC app, so i am assuming not a clean install.
chkdsk is set to run at next boot
Edit:
Rebooted to run chkdsk, no issues from the scan

 

What is the full name of the CCC app?
If you have any further issues with the video card the best option is the clean install using DDU.
In the other thread the APP center was uninstalled to remove GDRV.sys. There were no recurrent BSOD. Then after a clean install all Gigabyte drivers were installed and again GDRV.sys was a misbehaving driver. So the OP knows the names of the contents of the APP center but does not now how performance would be improved with the APP center. They are considering a RMA versus continuing to use the motherboard without the APP center.

When running chkdsk /x /f /r it should take some time.

 

I'm going to mark the BSOD issue as fixed via removing the Gigabyte apps. i seems to have worked myself into a consistant pattern of failure, every other boot, USB devices dont work, and every other time i can log in(ie usb devices work) there is sound tearing(sounds are streched or distorted)
Thanks zbook & Philc43

 

Looks like i spoke too soon, just got this. The only thing i can tell about this one is that i let the pc idle for ~1hr or so.
Chkdsk found no errors, btw

 

Please post an updated zip:
BSOD - Posting Instructions - Windows 10 Forums

What is the CCC app?

Please post the chkdsk /x /f /r results:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

Using a one drive or drop box share link please post into the thread a link for the memory dump:
C:\Windows\MEMORY.DMP

 

CCC used to be Catalyst Control Center, now it is just Radeon Settings
The Chkdsk log is the text file
Apologies if i come off as brusk

 

There was 1 BSOD mini dump file on 9/22/2017.
Debugging did not display a new definitive misbehaving driver.


Perform the following steps:
1) Uninstall everything AMD using Display driver uninstaller and install new drivers from the AMD website.
2) Make sure the "clean install" box is checked and only install the graphics driver.
Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller Download version 17.0.7.2
Display Driver Uninstaller: How to use - Windows 7 Help Forums
AMD Support and Radeon Software Driver Download


Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ is not run by time but by passes.
The more passes the better.
Fewer than 8 passes has a significant number of false negatives.
A false negative is a pass test result with Malfunctioning RAM.
There is 16GB of RAM on the computer with 8GB on 2 DIMM.
Memtest86+ takes approximately 1 -2 hours /GB RAM.
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM for 8 or more passes.
If the RAM testing fails when both RAM modules are tested together and pass when tested 1 at a time move 1 RAM module to another DIMM to test the DIMM / Motherboard.
The RAM testing may take many hours so plan to run it overnight.
Memtest86+ - Advanced Memory Diagnostic Tool
Memtest86+ - Advanced Memory Diagnostic Tool
When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM Windows 10 BSOD Tutorials

atikmpag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) AMD Support and Radeon Software Driver Download
Get from OEM for laptops
Code: Name Radeon (TM) RX 480 GraphicsPNP Device ID PCI\VEN_1002&DEV_67DF&SUBSYS_94801682&REV_C7\4&1C3D25BB&0&0019 Adapter Type AMD Radeon Graphics Processor (0x67DF), Advanced Micro Devices, Inc. compatible Adapter Description Radeon (TM) RX 480 Graphics Adapter RAM (1,048,576) bytes Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64 Driver Version 22.19.677.1 INF File oem28.inf (ati2mtag_Polaris10DS section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 59 hertz Bits/Pixel 32 Memory Address 0xE0000000-0xEFFFFFFF Memory Address 0xF0000000-0xF01FFFFF I/O Port 0x0000F000-0x0000F0FF Memory Address 0xFE900000-0xFE93FFFF IRQ Channel IRQ 4294967286 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\driverstore\filerepository\c0318192.inf_amd64_d0f929f3a19ab987\atikmpag.sys (22.19.677.1, 527.41 KB (540,064 bytes), 9/21/2017 1:54 PM)[/quote] Code: 9/21/2017 2:05 AM Windows Error Reporting Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0 Event Name: BlueScreen Response: Not available Cab Id: 8ac9259b-2092-4bb4-9c19-6b9e551778b3 Problem signature: P1: 100000ea P2: ffffd08b9f8c5080 P3: 0 P4: 0 P5: 0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\092017-7562-01.dmp \\?\C:\Windows\Temp\WER-9765-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER319F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER31AE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER31BF.tmp.txt \\?\C:\Windows\Temp\WER52E3.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_e4e17e5c5e847e76c895ebb788432114f6e1ce8_00000000_cab_181856f9 Analysis symbol: Rechecking for solution: 0 Report Id: ebd80d13-14ca-4ee5-a15c-f6542465f9d9 Report Status: 268435456 Hashed bucket:[/quote] Code: 9/18/2017 1:30 AM Windows Error Reporting Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0 Event Name: BlueScreen Response: Not available Cab Id: 0de48506-6b19-479c-a323-c8d03c1fbd4a Problem signature: P1: 100000ea P2: ffffc103176f6080 P3: 0 P4: 0 P5: 0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\091717-7765-01.dmp \\?\C:\Windows\Temp\WER-9890-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32B8.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32C8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32D8.tmp.txt \\?\C:\Windows\Temp\WER4B42.tmp.WERDataCollectionStatus.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_717fd3cabf88c460d7eac951d482ecda388f6d_00000000_cab_17e44d54 Analysis symbol: Rechecking for solution: 0 Report Id: bbd05075-9846-41b6-bcd2-9aa0fc8e618f Report Status: 268435456 Hashed bucket:[/quote] Code: ffff8181`edb8a2b8 fffff80f`21fb1125Unable to load image \SystemRoot\System32\DriverStore\FileRepository\c0317685.inf_amd64_f4ed8f05a31c5d2d\atikmpag.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys atikmpag+0x21125[/quote]
Code: BugCheck 100000EA, {ffffc103176f6080, 0, 0, 0} *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+3f )[/quote]