Windows 10: White screen on boot up

Discus and support White screen on boot up in Windows 10 BSOD Crashes and Debugging to solve the problem; Posting here because the live chat and call back feature isn't working. My laptop boots to a white screen. It worked normally when linked up through a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by OilyStudent436, Jan 30, 2019.

  1. White screen on boot up


    Posting here because the live chat and call back feature isn't working. My laptop boots to a white screen. It worked normally when linked up through a tv. The faqs said i should boot into safe mode but now the white screen still remains but i can't link to a tv anymore. Is there anyway to fix or reset the laptop with no working screen. I have a HP laptop using AMD A5 drivers if that helps.

    :)
     
    OilyStudent436, Jan 30, 2019
    #1
  2. John Vil Win User

    White Screen on Windows 10

    Hi,

    There may be several reasons why your laptop's screen will show a plain white screen. To assist you better with this concern, kindly answer the questions below:

    • Have you made any hardware/software changes on your laptop recently?
    • At what point do this white screen appear?
    • Have you tried booting your computer into Safe Mode?
    • What troubleshooting steps have you done?

    We look forward for your response.
     
    John Vil, Jan 30, 2019
    #2
  3. Roan T Win User
    Small white bar on right side of screen

    Hi Bardan,





    We'd be glad to provide assistance. To better narrow this down and deliver you accurate solutions, please answer
    the following questions:


    • Is the white bar present regardless of what program you are using on your computer?

    • Can you send us a screenshot of the
      white bar?
      Please edit the image if any personal information may be exposed.

    • What troubleshooting steps have you tried so far?



    This issue could also be related to
    damaged screen. We suggest that you contact your manufacturer to have your computer checked for hardware issues.



    Regards.
     
    Roan T, Jan 30, 2019
    #3
  4. White screen on boot up

    Windows 10 - stuck on orange screen with white circling dots

    This PC is not part of a domain, and I never get to a login screen; only the orange screen above.



    Your linked instructions for Safe Mode are not useful in my situation, as they assume I can boot
    normally into the system and then set an option to boot to safe mode. There is a way to boot to safe mode without the ability to boot normally but it is well hidden and complex - I will detail it below for future readers of this thread.



    Your suggestion regarding Clean Boot is also not applicable. The instructions show how to disable services and startup items for third party applications. However, as I stated in my original post, I Reset Windows 10 so there are no third party
    services or startup items. Never the less, I went through the steps and the results are the same - orange screen with white circling dots.



    Finally, your suggestion regarding creating a new user account is again not applicable. I have multiple accounts on this PC. As I never am presented with a login screen, I cannot utilize any of them.

    I await your next repair step…



    For readers who are unable to boot normally and wish to boot to safe mode (only try this if you are technically advanced):

    • Boot to a Windows 10 installation disk
    • Go to Troubleshoot – Advanced Options – DOS Prompt (one might wonder why “Boot to Safe Mode” is not available in Advanced Options!)
    • Follow the instructions here: Boot into Safe Mode on Windows 10
     
    Mike-Kremer, Jan 30, 2019
    #4
Thema:

White screen on boot up

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