Windows 10: Windows 10 BSOD - intelppm.sys frequently - Often from gaming

Discus and support Windows 10 BSOD - intelppm.sys frequently - Often from gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; I was wrong. I did more testing while playing DOOM and got the BSOD. It continues to be rt640x64..... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by LittleDansonGuy, Jun 30, 2016.

  1. Windows 10 BSOD - intelppm.sys frequently - Often from gaming


    I was wrong. I did more testing while playing DOOM and got the BSOD. It continues to be rt640x64.....
     
    LittleDansonGuy, Jul 4, 2016
    #16
  2. ARC
    Arc Win User

    Yes, but it does not portray the games as the background application running during the BSODs.
    Code: PROCESS_NAME: System[/quote] Which is the only thing that kept me away from saying this .... but .....

    .... before deciding it, have a discussion in the Steam forum? Perhaps they have some tricks to make those games not failing for your motherboard. May be some custom settings etc would work.

    If that also does not work, then unfortunately we have to decide about a bad LAN adapter.
     
  3. Can I ask how you know this is a LAN driver? Whenever I research the rt640x64, it comes up as a PCIe driver. Are the two similar things?

    My little knowledge of PCs tell me that PCIe only comes into play with the VGA and the PSU. Or is there more to the PCIe that I'm not understanding?
     
    LittleDansonGuy, Jul 4, 2016
    #18
  4. ARC
    Arc Win User

    Windows 10 BSOD - intelppm.sys frequently - Often from gaming

    Yes, obviously you can.

    From your Original post:
    Code: Name [00000003] Realtek PCIe GBE Family Controller Adapter Type Ethernet 802.3 Product Type Realtek PCIe GBE Family Controller Installed Yes PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_79711462&REV_15\4&9C6A22D&0&00EB Last Reset 7/1/2016 9:14 AM Index 3 Service Name rt640x64 IP Address 192.168.10.123, fe80::482:b2d5:b88:35b2 IP Subnet 255.255.255.0, 64 Default IP Gateway 192.168.10.1 DHCP Enabled Yes DHCP Server 192.168.10.1 DHCP Lease Expires 7/2/2016 9:14 AM DHCP Lease Obtained 7/1/2016 9:14 AM MAC Address ‪4C:CC:6A:24:97:11‬ I/O Port 0x0000D000-0x0000D0FF Memory Address 0xDF104000-0xDF104FFF Memory Address 0xDF100000-0xDF103FFF IRQ Channel IRQ 19 Driver c:\windows\system32\drivers\rt640x64.sys (9.1.402.2015, 576.00 KB (589,824 bytes), 10/30/2015 2:17 AM)[/quote] The onboard LAN is always configured as a PCIe device. That is why it is "PCIe GBE Family Controller"
    802.3 is the network hitecture.
    The Vendor ID means Realtek Semiconductor Corp; the Dev ID means the Chip Number: RTL8168E/RTL8111F/RTL; the network chip.
    rt640x64.sys is the device driver, that drives that network chip.

    If not satisfied, feel free to ask anything else you like to.
     
  5. I'll be going to purchase a little 10 dollar LAN card. If things start functioning after that, I will just buy a Gaming Mobo and send this one in for the refund.

    I will get back to you soon when I have the new information. Thanks for the help thus far.
     
    LittleDansonGuy, Jul 4, 2016
    #20
  6. So, I'll give this a couple of days to mark resolved, but somehow, I think the BSODs are gone. I simply installed the System & Chipset Drivers at the bottom of that MSI Drivers page. Perhaps everything was really out of date. So far, I have not had a BSOD during a game. Most often, it occurred within the first 10-15 minutes.

    As of now, they have settled down. Like I said, I'll get back to you in a few days with an update. Or within a few hours if the BSODs pop back up.
     
    LittleDansonGuy, Jul 5, 2016
    #21
  7. ARC
    Arc Win User
    If Intel INF Utility is not installed, some of the PCIe devices does not work properly.

    But, as usual, chipset drivers are generally automatic installed via windows update. I wonder how it went away from both of your clean installed. I have a lesson learned here, always check for MEI and INF installation status in device manager lest those are missed.
     
  8. Windows 10 BSOD - intelppm.sys frequently - Often from gaming

    Well... it was too good to be true.

    Got a BSOD this morning, still from the rt640x64. Will be going to buy that LAN card... Hoping that will be the fix.
     
    LittleDansonGuy, Jul 5, 2016
    #23
  9. ARC
    Arc Win User
    *Sad OOh no.
    I really expected a fix.
     
  10. Did some debugging with internal hardware. There is no BSODs when I use 1 stick of RAM. Therefore, it's either bad RAM or a bad DIMM port. I would assume bad DIMMs, but I can;t be sure. Therefore, I just purchased replacement pieces. I will leave this thread an unresolved for a few more days. If I get my new parts (a different ASUS mobo and Corsair RAM) and I still get BSODs, then we have an issue.

    Thanks for all of your help.
     
    LittleDansonGuy, Jul 6, 2016
    #25
  11. ARC
    Arc Win User
    You can make it sure. You need to use Memtest86+ for it. The process is time consuming.

    Check the Part 3 of the tutorial MemTest86+ - Test RAM - Windows 10 Forums .... you will get the idea what to do.
     
  12. I ran the Memtest86 on both sticks about 5 or 6 days ago. 8 passes and no errors. I may try with just one stick.

    However, I have a new theory. Whenever I run the Intel Extreme Utility Tuning benchmark, the system BSODs JUST before the benchmark closes. Is this a stronger pinpoint to CPU failure do you think? I will attach the dump files associated with using this utility.

    They seem to still give us the rt640x64.sys error, when using !thread and dps. However, the folks at the MSI believe that is just spitting out a general driver failure for something much deeper.
     
    LittleDansonGuy, Jul 6, 2016
    #27
  13. ARC
    Arc Win User

    Windows 10 BSOD - intelppm.sys frequently - Often from gaming

    Your CPU is slightly OC'd.
    Code: CPUID: "Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz" MaxSpeed: 4000 CurrentSpeed: 4008[/quote] In this situation XTU may cause a failure. If you are thinking that the CPU may be causing the issue, be sure about it. Set the CPU to default clocks and Test it with Prime95.
    If it detects a hardware error, then you can blame the CPU itself.

    About the network driver, it is being flagged constantly. In general, a CPU error or any sort of hardware error should not do it, unless the error is causing from the network chip. The most common causes of such a situation are .....
    • ✓ Driver related issue (we may overlook it; as it is consistent irrespective of the driver version installed and irrespective of the source of the driver)
    • ✓ A virus (we may overlook it too; as a clean install did not change anything)
    • ✓ An antivirus, mainly third party (I am not seeing you have any of them installed)
    • Background programs using network
    • Factory bolatware or any other network monitoring program installed
    • An unstable version of google chrome, specially running in the background, from services or startup programs
    • Faulty chip, motherboard issue.
    Items having the "✓" mark are already checked. I think a clean install has taken care of all the things other than the last one. Still, perform a clean boot, uninstall Chrome and use any other browesr, uninstall all the programs from MSI, uninstall any other program known to you as monitoring your network.
    You will have only one option left then.

    A memory error can be disguised by a driver failure, but not a CPU error.
     
  14. I tried something really strange and just disabled the Realtek driver. I fired up Wicther 3, a demanding game for hardware, and was able to get some new warnings.

    ** As I type this, when I run thread and dps, the warnings actually disappeared from the dump file. Is that normal? I re-enabled the driver to have internet access to post this, but the warnings are actually gone for me. They were there. It was volmgr.sys and partmgr.sys. They had warnings when I checked... Odd. Maybe you can make something of it.

    --07/08-- Just reiterating that I will have new parts soon. They will arrive by Wednesday. Therefore, I will keep this as unresolved until at least next Friday. Thanks.
     
    LittleDansonGuy, Jul 7, 2016
    #29
  15. ARC
    Arc Win User
    What about the OC and CPU test? Please let us know.
     
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