Windows 10: Windows 10 Mail app wont access my mail and wont let me delete account

Discus and support Windows 10 Mail app wont access my mail and wont let me delete account in Browsers and Email to solve the problem; So I added my outlook account to the Windows 10 mail app. I can get mail on my iPhone and thru the outlook site in the Edge browser, BUT the mail app... Discussion in 'Browsers and Email' started by BRKING, Feb 9, 2016.

  1. BRKING Win User

    Windows 10 Mail app wont access my mail and wont let me delete account


    So I added my outlook account to the Windows 10 mail app. I can get mail on my iPhone and thru the outlook site in the Edge browser, BUT the mail app wont let me log in, wont let me delete the account (it says "something went wrong" and wont sync with my account. So what in the world can I do to fix this?

    :)
     
    BRKING, Feb 9, 2016
    #1
  2. iparkin Win User

    windows ten mail application Won't sync yahoo email

    My yahoo email wont sync with the mail app it keeps saying account needs fixing because settings are out of date this is not true as I can access my account through the browser. The solution offered in a similar post did not work as I am not able to delete
    an account in the mail app.
     
    iparkin, Feb 9, 2016
    #2
  3. Change address that email is sent from in mail and calendar app

    Good thought, but I checked my outlook.com default address, and it is set as my @outlook.com address not my gmail so that's not it. As a side note, if I go into my mail app and try to add my @outlook.com address as an account it gives me an error 0x8000ffff.
    I was hoping to add that account and delete my gmail account, but it wont let me.
     
    AndrewGallagher, Feb 9, 2016
    #3
  4. Windows 10 Mail app wont access my mail and wont let me delete account

    hTconeM9user, Feb 9, 2016
    #4
  5. Mail app version you need to bring you up to date is
    17.6568.19901.0
    To find if you have latest version go to Mail
    Click Settings
    Then Scroll down to
    About
    That is where you will find it
     
    hTconeM9user, Feb 9, 2016
    #5
  6. BRKING Win User
    I am updating now.

    So let me get this straight, inorder to know there is a update, I have to go to the windows store and click on the mail app just to see if there is a new version??
     
    BRKING, Feb 10, 2016
    #6
  7. BRKING Win User
    Didn't work. Still unable to access mail because it says my account needs attention. Also cant delete the account. Nor I cant seem to find a option to uninstall it.
     
    BRKING, Feb 10, 2016
    #7
  8. Windows 10 Mail app wont access my mail and wont let me delete account

    No once you have installed it
    Then go to Mail App
    Click and open it up.
    Scroll to settings
    Click and when it opens
    Scroll down to About
    Click and open it,
    That is where you will find what version you are on.
    It should show version 17.6568.19901.0
    This is the latest update
     
    hTconeM9user, Feb 10, 2016
    #8
  9. davidhk Win User
    Start button > select Settings >select Accounts > right side, is there a word VERIFY in blue color ?
    If yes, click it.
     
    davidhk, Feb 10, 2016
    #9
  10. BRKING Win User
    I updated but it doesn't show that number as the current version
     
    BRKING, Feb 10, 2016
    #10
  11. BRKING Win User
    Nope
     
    BRKING, Feb 10, 2016
    #11
  12. What number does it show
    As that is the latest version installed
    10/02/16
     
    hTconeM9user, Feb 10, 2016
    #12
  13. BRKING Win User

    Windows 10 Mail app wont access my mail and wont let me delete account

    17.6568.16901.0. Updated and restarted my computer. Mailbox now says "Not synced" and cant see my gmail or outlook emails at all. Previously I could see old emails but wasn't receiving new ones and couldn't send.
     
    BRKING, Feb 10, 2016
    #13
  14. Yes sorry that is the version you want.
    Click the arrows at the top that will sync it
    Also do a restart and that should bring you it all up to date
    If you want go see mail straight away go to your email
    Like Manage Accounts click on one and click sync mail
    There you can
    Find 3-4 settings
    I have mine set as access straight away then click
    save
    Then that should bring the mail up straight away
     
    hTconeM9user, Feb 10, 2016
    #14
  15. BRKING Win User
    I know the sync button. That doesn't work. I restarted. Still broken. My account has a Triangle with a exclamation mark inside it. I cant link my account because I am already signed up and theres no way to delete the account.
     
    BRKING, Feb 10, 2016
    #15
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Windows 10 Mail app wont access my mail and wont let me delete account

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