Windows 10: Windows 10 Microsoft Photos Viewer Opens Then Crashes - Cannot view Photos

Discus and support Windows 10 Microsoft Photos Viewer Opens Then Crashes - Cannot view Photos in Microsoft Windows 10 Store to solve the problem; I have had this happen on two machines. I have read nearly hundreds of blog posts and forums with many suggestions but nothing seems to work. I have... Discussion in 'Microsoft Windows 10 Store' started by John Pool ECV, May 15, 2019 at 11:27 AM.

  1. Windows 10 Microsoft Photos Viewer Opens Then Crashes - Cannot view Photos


    I have had this happen on two machines. I have read nearly hundreds of blog posts and forums with many suggestions but nothing seems to work.


    I have done the Re-Register of Microsoft Apps (ALL of them)

    SFC /Scannow

    Uninstall and reinstall

    System Restore

    Change registry entries

    Powershell commands


    If there is a website about this issue I have read it.


    One thing that did help was changing permissions and ownership of some folders in Program Files.


    I have webroot and about 50 other computers running it. This is the second computer this week with the issue.


    Microsoft simple fixes like restore defaults and things like this are already done and attempted. I need a real Microsoft person to actually make a solution to this issue as it seems to be a ongoing un-resolved issue.


    PLEASE!


    Also now my Microsoft App store opens then immediately quits too.

    :)
     
    John Pool ECV, May 15, 2019 at 11:27 AM
    #1
  2. davidhk Win User

    Windows 10 Photos app crashing upon opening


    May I suggest an alternative : Restore Windows Photo Viewer
    How to Restore Windows Photo Viewer in Windows 10
     
  3. Unable to open pictures in Windows Photo Viewer on Windows 10.

    Hello Jeff,



    Thank you for keeping us updated on the query. We apologize for the delay in response.



    Please reply:

    • Do you have Windows Photo Viewer files on your PC?
    • Did you check if Windows Photo Viewer is present as a Default application to view photos on your PC?


    I suggest you to check if Windows Photo Viewer option is present as a default application to view photos by following steps below:



    • Press Windows logo key on the keyboard, type Default programs and select the top most search result.
    • Click on the default set photo viewer application under Photo viewer and check if
      Windows Photo Viewer is present under Choose an app window.
    • If yes, click on Windows Photo Viewer, close the window and check if the changes are effective.


    Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
  4. Windows 10 Microsoft Photos Viewer Opens Then Crashes - Cannot view Photos

    Windows 10 photo viewer not opening some photos

    I took 201 pictures in JPEG format. I transferred them from a portable hard drive to my laptop computer. When I tried to view them using Windows phot viewer 16 of the pictures did not open and I got a message that they were in an un supported format or
    that I didn't have the latest updates to Photo Viewer. I tried your suggestions and got the same results - not able to view - unsupported format etc.

    Today I found the solution - I opened the photos on my portable hard- drive and also in the Photo Viewer window - side by side - I dragged the photos from my hard-drive over to the open Photo Viewer window. Now all the pictures open. Apparently, during the
    transfer, some of the information for those 16 pictures was lost.
     
Thema:

Windows 10 Microsoft Photos Viewer Opens Then Crashes - Cannot view Photos

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