Windows 10: Windows 10 Photos App failed after editing with Paint.

Discus and support Windows 10 Photos App failed after editing with Paint. in Windows 10 Software and Apps to solve the problem; 1-I opened Photo App just now after PC booted, it failed. 2-This is the log created for that event. General Log Name:... Discussion in 'Windows 10 Software and Apps' started by Chris77, Sep 17, 2017.

  1. Chris77 Win User

    Windows 10 Photos App failed after editing with Paint.


    1-I opened Photo App just now after PC booted, it failed.
    2-This is the log created for that event.

    General
    Log Name: Microsoft-Windows-Application-Experience/Program-Telemetry
    Source: Microsoft-Windows-Application-Experience
    Date: 2017-09-21 13:49:51
    Event ID: 505
    Task Category: None
    Level: Information
    Keywords:
    User: DESKTOP-xxxxxxx\Chris
    Computer: DESKTOP-xxxxxxx
    Description:
    Compatibility fix applied to C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35071.16410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex e.
    Fix information: Microsoft.Windows.Photos, {6e71d560-6e08-49e6-bf04-f94c85b54355}, 0x80010101.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Application-Experience" Guid="{EEF54E71-0661-422D-9A98-82FD4940B820}" />
    <EventID>505</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x800000000000000</Keywords>
    <TimeCreated SystemTime="2017-09-21T11:49:51.259304300Z" />
    <EventRecordID>858</EventRecordID>
    <Correlation />
    <Execution ProcessID="7112" ThreadID="6388" />
    <Channel>Microsoft-Windows-Application-Experience/Program-Telemetry</Channel>
    <Computer>DESKTOP-xxxxxxx</Computer>
    <Security UserID="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" />
    </System>
    <UserData>
    <CompatibilityFixEvent xmlns="Windows | Official Site for Microsoft Windows 10 Home & Pro OS, laptops, PCs, tablets & more">
    <ProcessId>7112</ProcessId>
    <StartTime>2017-09-21T11:49:51.255373000Z</StartTime>
    <FixID>{6E71D560-6E08-49E6-BF04-F94C85B54355}</FixID>
    <Flags>0x80010101</Flags>
    <ExePath>C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35071.16410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex e</ExePath>
    <FixName>Microsoft.Windows.Photos</FixName>
    </CompatibilityFixEvent>
    </UserData>
    </Event>

    ########################details###############
    Log Name: Microsoft-Windows-Application-Experience/Program-Telemetry
    Source: Microsoft-Windows-Application-Experience
    Date: 2017-09-21 13:49:51
    Event ID: 505
    Task Category: None
    Level: Information
    Keywords:
    User: DESKTOP-xxxxxxx\Chris
    Computer: DESKTOP-xxxxxxx
    Description:
    Compatibility fix applied to C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35071.16410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex e.
    Fix information: Microsoft.Windows.Photos, {6e71d560-6e08-49e6-bf04-f94c85b54355}, 0x80010101.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Application-Experience" Guid="{EEF54E71-0661-422D-9A98-82FD4940B820}" />
    <EventID>505</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x800000000000000</Keywords>
    <TimeCreated SystemTime="2017-09-21T11:49:51.259304300Z" />
    <EventRecordID>858</EventRecordID>
    <Correlation />
    <Execution ProcessID="7112" ThreadID="6388" />
    <Channel>Microsoft-Windows-Application-Experience/Program-Telemetry</Channel>
    <Computer>DESKTOP-C0VI5KG</Computer>
    <Security UserID="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" />
    </System>
    <UserData>
    <CompatibilityFixEvent xmlns="Windows | Official Site for Microsoft Windows 10 Home & Pro OS, laptops, PCs, tablets & more">
    <ProcessId>7112</ProcessId>
    <StartTime>2017-09-21T11:49:51.255373000Z</StartTime>
    <FixID>{6E71D560-6E08-49E6-BF04-F94C85B54355}</FixID>
    <Flags>0x80010101</Flags>
    <ExePath>C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35071.16410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex e</ExePath>
    <FixName>Microsoft.Windows.Photos</FixName>
    </CompatibilityFixEvent>
    </UserData>
    </Event>

    ################The link to rot this fault############################

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    Chris77, Sep 20, 2017
    #16
  2. Chris77 Win User

    3-Thanks, I think I wait for this one, delay, see how it goes and then try it. In the mean time I keep on looking around.
     
    Chris77, Sep 20, 2017
    #17
  3. Chris77 Win User
    Log Name: Microsoft-Windows-ApplicationResourceManagementSystem/Operational
    Source: Microsoft-Windows-ApplicationResourceManagementSystem
    Date: 2017-09-19 16:39:57
    Event ID: 341
    Task Category: (2013)
    Level: Error
    Keywords:
    User: DESKTOP-xxxxxxxxxxxxxxx\Chris
    Computer: DESKTOP-############
    Description:
    ApplicationResourceManagement MRT WinRT APIs errors
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-ApplicationResourceManagementSystem" Guid="{770CA594-B467-4811-B355-28F5E5706987}" />
    <EventID>341</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>2013</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2017-09-19T14:39:57.678310000Z" />
    <EventRecordID>665</EventRecordID>
    <Correlation />
    <Execution ProcessID="4332" ThreadID="5812" />
    <Channel>Microsoft-Windows-ApplicationResourceManagementSystem/Operational</Channel>
    <Computer>DESKTOP-xxxxxxxxxxxxxxxxxx</Computer>
    <Security UserID="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" />
    </System>
    <EventData>
    <Data Name="String1">Windows::ApplicationModel::Resources::Core::CResourceMap::GetValue</Data>
    <Data Name="String2">GetValue failed, but an error is not reported</Data>
    <Data Name="String3">ms-resource://Windows.UI.Cortana.Persona/Files/circle_CALM1-100.pers</Data>
    <Data Name="HResult">-2147009769</Data>
    </EventData>
    </Event>
     
    Chris77, Sep 20, 2017
    #18
  4. dalchina New Member

    Windows 10 Photos App failed after editing with Paint.

    Creating a new user for test purposes means when you have done the test you can delete the user.

    This is a useful way of determining whether the problem is with your user profile and configuration, or with Windows.

    I'll leave you with it- maybe someone can help. Good luck!
     
    dalchina, Sep 20, 2017
    #19
  5. Chris77 Win User
    Log Name: Microsoft-Windows-AppXDeployment/Operational
    Source: Microsoft-Windows-AppXDeployment
    Date: 2017-08-17 22:47:18
    Event ID: 302
    Task Category: (4)
    Level: Error
    Keywords: (70368744177664),(65536)
    User: SYSTEM
    Computer: DESKTOP-xxxxxxxxxxxx
    Description:
    Failed to start system service: appxsvc with error: 0x8007045B.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-AppXDeployment" Guid="{8127F6D4-59F9-4ABF-8952-3E3A02073D5F}" />
    <EventID>302</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>4</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000400000010000</Keywords>
    <TimeCreated SystemTime="2017-08-17T20:47:18.601837400Z" />
    <EventRecordID>1</EventRecordID>
    <Correlation />
    <Execution ProcessID="5552" ThreadID="5676" />
    <Channel>Microsoft-Windows-AppXDeployment/Operational</Channel>
    <Computer>DESKTOP-xxxxxxxxxxxxxxxxxxxxxx</Computer>
    <Security UserID="xxxxxxxxxxxxx" />
    </System>
    <EventData>
    <Data Name="ServiceName">appxsvc</Data>
    <Data Name="ErrorCode">0x8007045b</Data>
    </EventData>
    </Event>
     
    Chris77, Sep 20, 2017
    #20
  6. Steve C Win User
    Did you ever try uninstalling / reinstalling the Photos app? App problems can be sue to a corrupted user profile so trying a different account is well worthwhile. I have 3 active accounts on my single user PC - a standard account for normal use, an admin account for system maintenance and a backup admin account which is only for use should there be problems with the normal admin account.
     
    Steve C, Sep 20, 2017
    #21
  7. Chris77 Win User
    I will tomorrow again try to uninstall the apps effected 1st one at a time.

    Note:
    I was playing around with the non opening effected Apps, the list I gave. The remote procedure call failed.
    I wish I could find the Microsoft-Windows-TWinUI/Operational log for additional information.

    Interesting thing I noticed is that usually I can get one of these Apps opened. Now if I stumbled on one of the other that open, I can then just after that open the Photo-App. If I keep the Photo-App now open, I can open individual photos with it as many as I want to.
    If I then close it, it fails.

    Its as if a marker is pointed at one of these Apps only and shift to the Photo-App if after I found another one.......?
     
    Chris77, Sep 20, 2017
    #22
  8. Chris77 Win User

    Windows 10 Photos App failed after editing with Paint.

    Launch contract failed with The remote procedure call failed..
    Path..Logviewer=Log Name: Applications and Services - Micosoft - Windows- Apps-Microsoft-Windows-TWinUI/Operational.


    Microsoft-Windows-TWinUI/Operational
    Source: Microsoft-Windows-Immersive-Shell
    Date: 2017-09-21 19:55:13
    Event ID: 5961
    Task Category: (5961)
    Level: Error
    Keywords:
    User: DESKTOP-xxxxxxxxxx\Chris
    Computer: DESKTOP-xxxxxxxx
    Description:
    Activation of the app Microsoft.Windows.Photos_8wekyb3d8bbwe!App for the Windows.Launch contract failed with error: The remote procedure call failed..
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
    <EventID>5961</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>5961</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2017-09-21T17:55:13.302310400Z" />
    <EventRecordID>1116</EventRecordID>
    <Correlation />
    <Execution ProcessID="5372" ThreadID="7372" />
    <Channel>Microsoft-Windows-TWinUI/Operational</Channel>
    <Computer>DESKTOP-C0VI5KG</Computer>
    <Security UserID="S-1-5-21-2744012280-3303570797-2522182090-1001" />
    </System>
    <EventData>
    <Data Name="AppId">Microsoft.Windows.Photos_8wekyb3d8bbwe!App</Data>
    <Data Name="ContractId">Windows.Launch</Data>
    <Data Name="ErrorCode">-2147023170</Data>
    </EventData>
    </Event>


    Log Name: Microsoft-Windows-TWinUI/Operational
    Source: Microsoft-Windows-Immersive-Shell
    Date: 2017-09-21 19:55:13
    Event ID: 5990
    Task Category: (5961)
    Level: Error
    Keywords:
    User: DESKTOP-xxxxxxxxxxx\Chris
    Computer: DESKTOP-XXXXXXXXXXX
    Description:
    Activation via contract helper of the app Microsoft.Windows.Photos_8wekyb3d8bbwe!App for the Windows.Launch contract failed with The remote procedure call failed..
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
    <EventID>5990</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>5961</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2017-09-21T17:55:13.302015400Z" />
    <EventRecordID>1115</EventRecordID>
    <Correlation />
    <Execution ProcessID="5372" ThreadID="7372" />
    <Channel>Microsoft-Windows-TWinUI/Operational</Channel>
    <Computer>DESKTOP-xxxxxxxxxxxxxxx</Computer>
    <Security UserID="XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" />
    </System>
    <EventData>
    <Data Name="AppId">Microsoft.Windows.Photos_8wekyb3d8bbwe!App</Data>
    <Data Name="ContractId">Windows.Launch</Data>
    <Data Name="ErrorCode">-2147023170</Data>
    </EventData>
    </Event>
     
    Chris77, Sep 20, 2017
    #23
  9. dalchina New Member
    Please take the simple approach.

    Try an in-place upgrade repair install.

    Here's my write-up, including the relevant tutorial, and how to make sure you have a second chance to avoid this sort of situation without seeking technical help in the future.

    1. First check your disk:
    Download and run Hard Disk Sentinel (trial) and make sure all disks are reported as good.
    If not, do not continue, and post back .

    2. Now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    or
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    or
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.

    3. An In-place upgrade repair install will fix many things, but not those where the settings are not changed by the procedure, or user account corruption.

    For this you need an installation medium with the same base build as you have installed, and x64 if you have a 64 bits OS, else x86 (32 bits).

    You should also make sure there's at least 500Mb of unallocated space on your system disk.

    Recommendation:
    Before you perform the following major repair procedure, do create a disk image (see below).

    ** If you have the Creator's build, use the current iso.
    If you have the Anniversary build, use an Anniversary build boot disk or iso.

    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
    - this includes a link from which you can obtain a Windows 10 iso file (" download a Windows 10 ISO"), or create a Win 10 bootable medium. However, this will be the latest build from MS, which may not be the build you have installed. You must use one for the same major build.

    If your installed Windows is not the latest major build, please post back.

    However, this will be the latest build from MS, which may not be the build you have installed. You must use one for the same major build.

    If your installed Windows is not the latest major build, please post back.

    I would recommend creating the bootable medium, as this can be used
    - for any future in-place upgrade repair install
    - to boot from and use its recovery options should Windows become unbootable.
    - to clean install Windows

    This will refresh Windows, after the manner of a Windows installation.
    - you keep all your programs
    - you keep all your personal data

    However: if you have installed some universal apps on a 2nd drive, these must be uninstalled or reinstalled on C: - else you will get an obscure error message that you can not keep your apps because they are in an unsupported directory.

    "You can't keep Windows settings, personal files and apps because your current version of Windows might be installed in an unsupported directory"

    - all/most associations will be unchanged
    - you will lose any custom fonts
    - you will lose any customised system icons
    - you may need to re-establish your Wi-Fi connection
    - you will need to redo Windows updates subsequent to the build you have used for the repair install
    - Windows.old will be created
    - system restore will be turned off- you should turn it on again and I recommend you manually schedule a daily restore point.
    - you will need to redo any language downloads including the display language if you changed that)
    - inactive title bar colouring (if used) will be reset to default
    - if Qttabbar is installed, you need to re-enable it in explorer (Options, check Qttabbar)
    This is one of the better features of Win10: as each major build comes out, that's your updated reference build, and as updates are mostly cumulative, there will be few to do.


    Please consider using disk imaging regularly. It's a brilliant way to
    - preserve your system (and your sanity)
    - back up your data
    - restore your system to a previously working state in a relatively short time

    Recommended: Macrium Reflect (free/commercial) + boot disk/device + large enough external storage medium.
     
    dalchina, Apr 5, 2018
    #24
Thema:

Windows 10 Photos App failed after editing with Paint.

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