Windows 10: Windows 10 upgrade, help please

Finally decided that i want to upgrade to windows 10, clicked the upgrade now button and the window just closed after about a second, tried this many times and nothing happened. Ran windows update, clicked the upgrade now button again and it just sticks on starting download..
Tried to uninstall KB2952664 and re-install but the standalone installer also just sticks on 'searching for updates for this computer' can anyone help me please? I'm using windows 7 home premium x64
The $WINDOWS.~BT folder that windows 10 supposedly downloads to is also not growing in size, still 24kb

:)

 

windows 10 upgrade error please please please help me out

Hi,

Thank you for posting on Microsoft Community. I apologies for delay in response. I understand the inconvenience you are facing. I will certainly help you with this.

The information which you have provided is not enough for us to determine the issue. Please provide us more information.

• From which Windows edition are you trying to upgrade Windows?

If you are upgrading from Windows 8.1 home 32 bit, you must select Windows 10 home 32 bits . It’s important that to match the architecture and edition. Make sure that you are selecting correct edition and architecture.

For more information, I suggest you to check and refer the below given link on activating Windows and check if it helps:

http://windows.microsoft.com/en-us/windows-10/why-activate-windows-10



Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.

 

windows 10 upgrade error please please please help me out

hi guys,

i am having a pc currently running windows 8.i just wanted to upgrade it to windows 10 without upgrading to windows 8.1.

i downloaded the media creation tool and created a media or whatsoever now when i click next it tells me to enter the windows product key(i am having a genuine version of windows),i am having an oem version which means that the product key is buried in bios
so i downloaded several third party apps to extract the key and i got it very soon. i just pasted that key into the windows 10 setup but it keeps displaying this product key will not work.

what should i do now ,

is there any other key for windows 10. as per my knowledge microsoft is rolling out free upgrades to windows 10 , so it means they are upgrading their product keys to of windows 10.

how should i get this key updated or please help me out ?

thanks in advance

KAVITA

 

Hi.
There is some prep work required before you upgrade, to make sure it runs smoothly:

Uninstall any 3rd-party anti-virus
Run sfc /scannow to make sure all system files are intact
back up your files, or make a system image
make sure your BIOS is latest version
If you have moved your user files to another drive, move them back


Grab the ISO from MS TechBench, (see option #1), and mount it from within W7, and run setup.exe
(In W7: and select upgrade, keeping apps and files, begin at step 5)


Alternately, you could backup your data files, write down your W7 key, and clean install using the ISO downloaded from MSTechBench, typing in your W7 key when asked - it will now activate that way, and you can skip the upgrade process altogether.

If you don't know your W7 key, you can get it using this tool:
Showkey - Windows 10 Forums

Good luck and let us know how it goes.

 

After some time trying many different things i've finally got it working through windows update, it downloaded fully, the only problem now is that it's stuck on preparing for installation, is it normal to take this long?

 

It can take quite a lot of time compared to what most folks expect. You might want to just go find something else to do for awhile and come back in an hour and see what's up. If it hangs "permanently", you're then probably better off following one of simrick's two suggestions in full.

 

I got windows 10 installed but when I shut down it began to continuously reboot and give the error 'your pc ran into a problem and needs to restart, we're just collecting some information and your pc will restart for you' and gives me an error code 0xc000021a, I've tried to boot and reinstall my windows 7 os with the disc but that won't work either, my pc is basically completely useless at this point, any help please?

 

When W10 gets into a problem and can't boot, after 3 tries it will take you to the Advanced Menu with options for resetting/repairing, etc. Did it never get to that point? or, did you not let it try to boot more than three times?

What is not working? It won't boot from the W7 disk? It won't read the disk as a W7 OS?

Perhaps you should grab the TechBench ISO and just do a clean install at this point. If you have your W7 key, you can enter it during installation, or any time later to activate the OS. (See my post #2). Also, a little more detail in your system specs (in your profile) would be helpful.

 

Hi,

Sounds as if there's incompatible software on TS's system. Anti-virus program perhaps ?

Cheers, *Wink