Windows 10: Windows 10 will not log in from lock screen since creators update

Ok, I am having an issue with my HP laptop, windows just pushed the creators update and now every time I either lock the computer or put it to sleep, when I try to log back in it just sits there with the spinning circle, it will then go back to the lock screen. I have to restart or shut down my computer to get back in. My laptop did this occasionally before the update but now it does it every time. This really renders the laptop fairly worthless since I can't lock it or put it to sleep. Any help is appreciated.

:)

 

How to Enable Num Lock on Boot Up in Windows 10

I can also confirm that it seems that the Creator's Update seems to have fixed this.

I updated to the Creator's Update and now when I type in the keypad, it does type numbers without hitting "num lock".

The num lock light is off, but it still works and then the light activates when logged in.

I have dealt with this issue since Windows 10 released and it was annoying.

 

XPS Viewer has stopped working

I backup login info and password to XPS Viewer files and then install the Creator Update the XPS viewer closes when I copy the text before pasting it into another form.

I'm looking for a solution to fix this bug since installing the Creator Update by Windows update.

Thanks

[Moved from: Windows / Windows 10 / Windows Hello, lock screen & sign-in]

 

How do you feel about doing a clean install of Windows?

 

Your next best option is to try an In place Repair. Follow this tutorial and use Step 4, mounting the ISO on your desktop and running setup.exe. You can keep all files and programs. By unchecking option to check for updates first, you can isolate issue to subsequent updates. Process should take just over an hour and gives you a clean slate of Creators Update. tutorial - Repair Install Windows 10 with an In-place Upgrade

 

Problem is I don't know where my copy of windows 10 is, I don't have a disc I had it on a flash drive

 

You don't need an outdated copy. Follow the tutorial (there's even a video showing you the process and all the screens to expect) which starts by downloading a fresh copy of the latest Windows 10 from MS, from here - https://www.microsoft.com/en-us/soft...load/windows10 using the Media Creation Tool. The process is like repairing a program by replacing corrupt files and adding missing ones. Just Read Steps 1-3 which includes disabling antivirus and being able to log in as admin.

 

In addition: *Smile

Download Windows 10 ISO File Windows 10 Installation Upgrade Tutorials

Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials

 

You can also try creating another user account and see if the problem follows to the new account.

 

Tried that refresh, didn't fix it

 

As a test, make sure that Fast Startup is turned off to see if that may be the issue. It can sometimes cause issues like this.

*Arrow Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

 

I went in and turned off fast startup before I tried refreshing the pic, unfortunately it did not work, which is why I tried the refresh

 

Refresh is not the same as a Repair install. Did you download a fresh ISO and try to run it, following Brink's tutorial ?

 

I downloaded the media creation tool, made a USB stick and ran it from inside windows, told it to keep files and settings