Windows 10: Windows Apps not working calculator, windows store, photo view, etc

I purchased a new Microsoft Surface and from the first time I used it the windows store, calculator, photo viewer and other windows apps would try to open and immediately crash. The icons looked strange in the menus.


I tried all the listed resolutions from other threads, but they did not work and I did not want to reinstall windows.

(I tried the instructed powershell commands, wsreset, adding another profile, system scans, everything)


On a hunch I found if I gave "Users" ownership privileges of C:\Program Files\WindowsApps



I could finally run the powershell fix without errors (had to run it twice as there were a few errors the first time) and the WSreset.exe fix.


All the apps finally installed properly and came to life.

:)

 

Loss of Store, Calculator, People App, Photo App in Windows 10


OK, so I've tried both suggestions above from Brink

The first one: Apps - Reinstall and Re-register in Windows 8 and 10 - zoomed through as per the pictures shown in the link. Got to the end, showed this screen





Went back, tried to open the apps in question - no change.

Second option - Repair Install Windows 10 with an In-place Upgrade - I went to the site as directed, downloaded the link to the app, hit YES at the UAC and it didn't do any updating at all. It came up immediately that my copy of Windows was up to date and directed me to exit. No change, nothing fixed.

However, I have taken a second screenshot as below. You'll see on the left in the apps list there's a whole heap of apps which don't work (under my profile, no-one elses) listed under "Other" with codes and what seem to be error messages beside them (they look like package IDs to me, but anyway) . You'll also notice in looking at the tile for the store that there is a code on it which also appears when I endeavour to launch the app.

App then crashes. Similar story with all the other apps.





I'm at a loss to be honest. I thought the second option would work, but it actually downloads nothing at all (maybe the link has changed, I don't know).

Do these screenshots offer any insights?

Thanks so much.

 

Windows 10--> app store, photo <--- not working

Hi,

Thank you for posting your query in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with Windows Store apps as they are not working, we will help you with this issue.

Try the following methods and check if it helps:

Method 1: For issues with Windows Store.

You may try these steps to clear the Store cache and check if it helps:

• Press the "Windows + R" keys on the keyboard.
• Type "wsreset.exe" and press "Enter".
• Reboot the computer and then check the issues with the Windows Store.

Method 2: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps troubleshooter, troubleshoots problems that may prevent Windows Store apps form working properly.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Windows Store Apps.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 3:

I would recommend you to uninstall the Photo app using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

• 
  Open the Start menu, type Windows PowerShell in the search bar.
  
• 
  Right click on the Windows PowerShell and select Run as administrator.
  
• 
  Enter the below command to uninstall the Photo app.
  

• get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  

After performing the above steps, install the Photo app from the Windows store.

Reference: Refer to the following Microsoft article on
Photos app for Windows help.

Note: The steps for Windows 8.1 applies to Windows 10.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

 

Can't use Windows Store App or calculator

Hi,

I realize that you are unable to use Windows Store App or calculator.

The issue might be caused due to corruption in system files or corrupted user account.

I suggest you to follow the below troubleshooting steps and check if it helps.

Step 1: Run the Windows Store apps troubleshooter.

• Type Troubleshooting in search box and press Enter
  key.
• Click on View all on top left pane.
• Select Windows Store Apps from the list and follow the onscreen instructions.

If the issue is unresolved, perform step 2.

Step 2: Create a new user account.

Refer to the below link to create a local user account.

http://windows.microsoft.com/en-in/windows-10/create-a-local-user-account-in-windows-10

Hope the information helps. Kindly write back to us for further assistance on Windows. We will be happy to assist you.

Thank you.