Windows 10: Windows Defenders - Cannot Turn On / Off Real Time Protection

Discus and support Windows Defenders - Cannot Turn On / Off Real Time Protection in AntiVirus, Firewalls and System Security to solve the problem; Hi everyone, I need some help regarding windows defender real-time protection. My computer was attacked with a virus when I was installing a program.... Discussion in 'AntiVirus, Firewalls and System Security' started by Azwan Azizi, Sep 19, 2018.

  1. Windows Defenders - Cannot Turn On / Off Real Time Protection


    Hi everyone,


    I need some help regarding windows defender real-time protection. My computer was attacked with a virus when I was installing a program. After the attack, I can't turn on my Windows Defender Real-Time Protection as it is stated that the setting can only be managed by the administrator. However, my account is already the administrator for this laptop. I have used several AV to clear out the virus such as Malwarebytes and adwcleaner. The AV had clear out all of the virus, but my windows defender real-time protection still can't be accessed. I had also activated the administrator account through the command prompt (net user administrator /active:yes) but still not working. I have also tried the solution of changing EnableLUA to 0. There are also a lot more solutions that I tried that I can't even remember. However, after all that, The Windows Defender was able to be turned ON, with the exception, I still don't have access to turn it ON/OFF manually. I have provided a screenshot below. I'm writing this in hope that there is another solution to this as I don't want to resort to formatting.


    Thank you in advanced!


    Windows Defenders - Cannot Turn On / Off Real Time Protection 87244e56-8335-42a3-b77f-90ae9cc6a9f1?upload=true.jpg

    :)
     
    Azwan Azizi, Sep 19, 2018
    #1
  2. josh1221 Win User

    Windows Defender Real-time Protection will not turn on

    I've done the exact same steps and same for me. Still won't turn on. Anyone have a way to muscle defender into turning on real-time protection?
     
    josh1221, Sep 19, 2018
    #2
  3. I can't turn on Windows Defender Real Time Protection

    We appreciate your response. We suggest that you try to turn on Windows Defender Real Time Protection from a Hidden Administrator account. To enable Hidden Administrator, the following are the steps:

    • Right-click on the Start button and select Command Prompt (Admin).
    • In the command prompt, type in net user administrator /active:yes and press Enter.
    • Log out and log back in using the Administrator account.

    Let us know if you require further assistance.
     
    Hector Mad, Sep 19, 2018
    #3
  4. Windows Defenders - Cannot Turn On / Off Real Time Protection

    Unable to turn on Windows Defender real time protection


    Hi guys, I'm a bit desperate here right now. *Confused

    I have the same problem that this guy over here. I'm running Windows 10 Home x64, version 1607, build 14393.0.

    I had to restore the PC to a previous point because I ****ed up some drivers. Then my AV (Bitdefender Free) started having some issues (they gui didn't display correctly) so I decided to uninstall it and just go with Windows Defender.

    The problem is I can't get it to work... I get a notification in the Action Center saying to turn on the virus protection, when I click it, Windows Defender goes green(PC status: protected, Real time protection: on) for a second and then goes yellow again (PC status: Windows Defender is OFF, Real time protection: Handled by another AV program) and I get the notification again. If instead of clicking the notification I click "Turn on" on the Windows Defender gui, Windows opens another window, "Apps & Features" in settings, like asking me to uninstall the other, nonexistent AV.

    Now, I've tried a lot of things...


    • Of course, I have completely uninstalled Bitdefender. I used the official tool provided by them for this. There is nothing in the registry by bitdefender nor any file or folder by that name in my PC.

    • I have tried every step listed here.

    • I have tried to install another AV (Avast) and the uninstall it to see if this would "reset" somehow windows defender. (Nope.)


    • I have run MBAM and nothing pops-up

    In HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender there is noDisableAntiSpyware key. But in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender there is a DisableAntiSpyware key and its value is 0. (Not sure if this is important but wanted to give you the info.)

    Anyone has any idea? Right now I'm thinking of downloading another AV or just go without any and be done with it. *Huh
     
    ThunderRoad, Sep 19, 2018
    #4
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Windows Defenders - Cannot Turn On / Off Real Time Protection

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