Windows 10: Windows license will expire soon

12:23 PM GAURAV: As I can check the computer is shipped with windows 10 home 64 bit so it can not be upgraded to windows 10 pro from service center.As this has been upgraded it must have been done from your end.So I would suggest you to get in touch with Microsoft to activate this build.







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this is what the hp representative is answering

 

Just out of curiosity, did you do the system reset from the recovery image stored on your laptop?

You have 2 OEM keys there, which is a bit odd, and both should work.

 

yes i used the recovery from the partition. So what should i do? Im so confused

 

Read my previous post above and see what happens.

 

this is what i got

 

Did you use the key that ended with -WFG6P ?

 

OK, FIRST backup all your KEY text files to an external drive or thumbdrive.

Next try to do a full system reset again and make sure you select Windows Core/Home in any possible dialog boxes that appear. Once installed, check which Edition got installed and do the ShowKeyPlus thing again. You should have Core/Home installed now.

If this is not the case, then we possibly need to check the system restore image.

All this sounds to me they swapped your HDD at HP service center and the image on it is Windows Pro.


Next step is to download the WindowsMediaCreation tool and create an ISO with it. But let's do that procedure after you have tested the recovery image one more time.

 

Ok this might take a while... BTW no dialogue appeared.
I don't know if this is important but a have a macrium backup ffrom before the factory reset.

 

OH! Yes, if the reset does not work, then restore the Macrium image and check the licencing status. If it is activated then we take a backup of the digital licence and you should get an activated, clean install, one way or another.

 

Yes, a clean install is required, either Pro or Home should work from non-VL installation media

We have proven that the VL-install does not like the licence switch to OEM/Retail...
eg here: Can't activate Windows no matter what I do Solved - Page 3 - Windows 10 Forums

BTW: Mind-boggling how quickly HP support relinquishes responsibility - their service centre obviously used the VL install media (see my test in the link above) - also they could see that there was a Pro DM key installed initially, which only their service centre could have installed... go figure!

 

Oh, the big guns arrived!

Welcome to the thread @Superfly *Smile

 

finally got a message. What should I do?

 

This page talks about the TPM, sounds like it's above most users/consumers but aimed at enterprise applications.
Trusted Platform Module Technology Overview (Windows 10) | Microsoft Docs

As for the expiration, I have 2 IP/Insider Preview computers that previously showed 7/2/2018 for expiring but with the latest Version 1803 Build 17133.1 install is no longer showing it. Maybe it's getting closer to release?

 

Considering we want a clean slate, clearing the TPM may be the only option.

The idea is to have the latest install media from MS, Download Windows 10 ISO File Windows 10 Tutorials and clean install... it will probably automatically install Home due to the firmware key, but if you want Pro, you will have to modify sources folder by adding a pid.txt with the Pro key inserted, to over-ride the Home key.

 

Since you are doing a full system reset, you should clear the TPM. That will make sure no one will ever again have access to any old encrypted data on your drive.

Yep, as Superfly said. *Smile