Windows 10: "Your child needs to sign in to their Windows 10 device XXX for family features to work"...

Hi,


My daughter is using a number of PCs at home, one of them being the one supplied by the school.


On all PCs, she's using her MSA to log in, and everything (Windows logon, OneDrive, Skype...) is linked to that MSA.


Still, on that particular device supplied by the school, I frequently get the following message in the weekly Microsoft Family report:


Your child needs to sign in to their Windows 10 device CD94-XJ012829D0 for family features to work. Tell me how to fix this.

The "Tell me how to fix this" link gets me to a web page... with another "Tell me how to fix this" link ;-) that yields the following popup:





These instructions are outdated: there is no "Family & other people" section under Accounts in Windows 10 version 1903.


What's the proper way to get rid of these messages once and for all?

:)

 

Microsoft family features - child profile not working properly

I recently determined that my son's Windows 10 account profile (Windows 10 regular user account linked to his Family/Child Microsoft email account) had become corrupted, as several things were not working correctly under his Windows 10 login (Edge and IE
were limited to 8MB of internet cache)

I removed the profile, and had him login again, and a new profile was created, resolving the Edge issues, however the Family Features are not active or working. His time limits are not enforced, and my Family settings online at https://account.microsoft.com/family/
indicate that there is an issue with his account.

"Your child needs to sign in again with their Microsoft account on their device for family features to work properly."

The resolution steps indicate that I should do the following:

"To fix this:

1. Have your child sign in with their Microsoft account on their device.
2. Open Microsoft Edge and go to Microsoft - Official Home Page.
3. Follow the instructions on screen to verify their account."

When I follow the steps and try to go to the URL, Windows 10 attempts to open the Microsoft Store app to look for an app to open MS_WPC

On the same computer, when I go to the same URL, it asks for my live credentials, then updates the Family Features settings.

It seems like windows is not fully linking to his Windows Live account. For his siblings, their accounts show up as their email address until they login, then it resolves to their full name. For the new profile for him, this does not happen. I have removed
the profile a few times and tried starting over again, but it yields the same result. Any ideas or suggestions?

Perhaps has the default profile become corrupted?

EDIT: He has received notification that his time is up, but when he requests more time, there is an error that indicates there may be an issue with the Internet connection (which there is not).

 

Windows 10 Family safety - child can disable all feature, why?

Hi,

There may be a sync issue with the restrictions that has been applied to the child account. To isolate your concern regarding Family Safety, we recommend that you follow these steps:

• Remove the Child account on the Family Safety website.
• Change the passwords of your account.
• Add the Child account again.
• Add the restrictions to the Child account again.

Keep us updated with the results if your child will still be able to turn off the Family Safety feature after performing the steps above.

 

Family Settings - Manage for Child in Windows 10


UPDATE: Email from Microsoft.