Windows 10: black screen on login (still able to input pin)

hi all,

I just bought this computer a few weeks ago and this problem has been persistent since I've gotten it. sometimes when I login, the screen is black or partially black, the rectangle for my pin is still visible however. My screen is touchscreen. I can "erase" the black with my finger and the normal login screen appear underneath. Inputting my pin is no problem and after login I don't see this problem anywhere else. Does anybody know how to fix this? Thank you.

:)

 

How do you disable the pin authentication on login on Windows 10?

How do I remove the login screen PIN input

 

My computer's display keeps getting changed on my tv?

After adjusting the tv ratio, I finally was able to see all of the pinned icons at the bottom, but none of the icons on my desktop are still showing. I tried opening the display option with Windows key + P, but I still can't make any windows visible. The
programs are open, but the only thing it lets me see is the blank desktop. Also, when restarting my computer instead of showing the login screen the screen is completely black.

 

You are talking about screen after the Lock screen where you input your password to sign in is black at times?
If so have a look here see if it helps https://www.tenforums.com/tutorials/9...dows-10-a.html

 

If the computer is an oem, was purchased brand new and had this problem from day one then, well personally, I would RMA it for repair.

 

Wonder since using touchscreen if has anything to do with these settings https://www.tenforums.com/tutorials/3...dows-10-a.html

 

I bought it new at the microsoft store. Thanks, I'll bring it up with them and see what they can do.

 

Check Tablet mode settings, if you have not, then can proceed to that solution.