Windows 10: BSOD only when playing Overwatch. Can't pinpoint a solution

Discus and support BSOD only when playing Overwatch. Can't pinpoint a solution in Windows 10 BSOD Crashes and Debugging to solve the problem; As the thread title suggests I have been having BSOD whenever I play Overwatch. Sometimes I can play for hours before having a crash occurs and other... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TXhex, Aug 9, 2017.

  1. TXhex Win User

    BSOD only when playing Overwatch. Can't pinpoint a solution


    As the thread title suggests I have been having BSOD whenever I play Overwatch. Sometimes I can play for hours before having a crash occurs and other times it happens in minutes. I have gotten some minidump files from the past few days as well as the files from the dm_log_collector. If there is any more info I need to post please let me know.

    :)
     
    TXhex, Aug 9, 2017
    #1
  2. DeaconLee Win User

    Windows 10 - Display driver has stopped responding and has recovered - Intel HD Graphics 4400

    didn't help me, I'm having this problem with windows 10 when I play overwatch and sometimes when watching youtube. ive tried every solution there is. nothing works
     
    DeaconLee, Aug 9, 2017
    #2
  3. Getting a Blue Screen of Death from DRIVER_POWER_STATE_FAILURE, I think.

    Hello, I've recently been having a large frequency of BSODs all of a sudden. Most occurred after I played the game "Overwatch", but it has begun to occur simply from trying to use some resource-intensive (I doubt more intensive than Overwatch though) software
    as well.

    If my memory serves me correctly, I believe the most recent BSOD was a "DRIVER_POWER_STATE_FAILURE", but I think I might have seen a "VIDEO_SCHEDULER_INTERNAL_ERROR" or something too.

    For now, I'm going to try updating my graphics driver.

    On a side note. when I play Overwatch, I have seen the internal temperature hit anywhere from 65 to 80 degrees Celsius. Should I dust my laptop? I believe I need to use compressed air or something.

    DMP and NFO files link:

    BSOD Files – Google Drive
     
    A Cynical Asian, Aug 9, 2017
    #3
  4. philc43 Win User

    BSOD only when playing Overwatch. Can't pinpoint a solution

    The analysis indicates that there may be hardware errors. I would recommend that you begin a range of hardware tests to see if you can identify what may be the problem.





    BSOD only when playing Overwatch. Can't pinpoint a solution [​IMG]
    STOP 0x124 Troubleshooting
    BSOD only when playing Overwatch. Can't pinpoint a solution [​IMG]
    Read carefully before proceeding.

    *Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    *Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.




    BSOD only when playing Overwatch. Can't pinpoint a solution [​IMG]
    FOUR
    BSOD only when playing Overwatch. Can't pinpoint a solution [​IMG]
    GPU TEST
    *Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums


    BSOD only when playing Overwatch. Can't pinpoint a solution [​IMG]
    Note Run Furmark for around 30 minutes.

    BSOD only when playing Overwatch. Can't pinpoint a solution [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs. [/QUOTE]
     
    philc43, Aug 11, 2017
    #4
Thema:

BSOD only when playing Overwatch. Can't pinpoint a solution

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