Windows 10: BSOD when launching games

Discus and support BSOD when launching games in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, yesterday my PC started to BSOD when launching any game. A few weeks ago I would get an occasional unexpected store exception stop code.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Dunnger, Jul 5, 2017.

  1. Dunnger Win User

    BSOD when launching games


    Hi, yesterday my PC started to BSOD when launching any game.
    A few weeks ago I would get an occasional unexpected store exception stop code.
    Yesterday I got this and a Critical Process died message.I think the problem might be hard drive related but I'm trying to make sure whats causing it first.
    Any help or advice would be appreciated.
    Thanks

    :)
     
    Dunnger, Jul 5, 2017
    #1

  2. CRITICAL_PROCESS_DIED when game launches

    I have a problem when my laptop suddenly BSOD when my game launches. I've updated drives, etc. and still the same result.

    any solutions in this problem?

    thanks
     
    JafFulgencio, Jul 5, 2017
    #2
  3. CRITICAL_PROCESS_DIED when game launches

    what game, and what are you using to play it on?
     
    Hardcore Games™, Jul 5, 2017
    #3
  4. zbook New Member

    BSOD when launching games

    iaStorA.sys
    Code: iaStorA iaStorA iaStorA Kernel Boot Running OK TRUE FALSE 4,096 1,261,568 0 05-Dec-14 12:49:22 PM C:\WINDOWS\system32\drivers\iaStorA.sys 4,096[/quote] iaStorA.sys Intel RST (Rapid Storage Technology) driver Drivers & Software XP
    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread

    5) perform windows updates and post any failed KB# with error code

    6) Using control panel uninstall Intel Rapid Storage Technology

    6) Reinstall Intel Rapid Storage Technology: Downloads for Intel® Rapid Storage Technology (Intel® RST)
     
    zbook, Jul 5, 2017
    #4
  5. Hi,

    Code: 0x000000EF: CRITICAL_PROCESS_DIED (6.07.2017 03:24:58) [Windows 10] CAUSED BY: ntoskrnl dump_iaStorA.sys [5.12.2014 * Intel RST (Rapid Storage Technology) driver PROCESS: csrss.exe[/quote] Code: 2017-07-06 03:55:46 Warning: The IO operation at logical block address 0x670d10 for Disk 1 (PDO name: \Device\00000064) was retried.[/quote]
    1. Please update or roll back the Intel RST driver: Drivers & Software

    2. Please check your Disk:




    BSOD when launching games [​IMG]
    Diagnostic Test
    BSOD when launching games [​IMG]
    HDD TESTS

    BSOD when launching games [​IMG]
    Run HDTune to check health and scan for errors.


    BSOD when launching games [​IMG]



    BSOD when launching games [​IMG]
    Note It may take some time, but look for signs of any errors or failure.

    You can also run a disk or health check using chkdsk. Refer to the tutorial for details of how to do this.

    Take Screenshots of it and post it here.

    ===============================================


    3. U should also do an filesystem repair:

    Repair Windows Filesystem:

    1. Open an elevated command prompt.
    2. In the elevated command prompt, type these five commands below, and press Enter:

    dism /Online /NoRestart /Cleanup-Image /RestoreHealth
    dism /Online /NoRestart /Cleanup-Image /StartComponentCleanup
    sfc /scannow
    chkdsk C: /F /R /X
    fsutil dirty set C:

    SFC:
    The SFC command scans the integrity of all protected system files and replaces incorrect versions with correct Microsoft versions.
    DISM:
    If a Windows image becomes unserviceable, you can use the Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem.
    For example, you would use sfc /scannow command is unable to repair corrupted or modified system files because the component store (source) is corrupted.
    CHKDSK:
    Checking your drives for errors every once in a while can help fix some performance issues. Drive errors can usually be caused by bad sectors, improper shutdowns, bad software, corruption, physical damage, etc...
     
    BSODHunter, Jul 5, 2017
    #5
  6. Dunnger Win User
    Running the command prompts now.
    Winver is 1703 OS build 15063.413

    C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth


    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0


    Image Version: 10.0.15063.0


    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.


    Stage 1: Examining basic file system structure ...
    355584 file records processed.
    File verification completed.
    12133 large file records processed.
    0 bad file records processed.


    Stage 2: Examining file name linkage ...
    429696 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.


    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    37057 data files processed.
    CHKDSK is verifying Usn Journal...
    35526584 USN bytes processed.
    Usn Journal verification completed.


    Windows has scanned the file system and found no problems.
    No further action is required.


    491064319 KB total disk space.
    61242796 KB in 163502 files.
    114296 KB in 37058 indexes.
    0 KB in bad sectors.
    481911 KB in use by the system.
    65536 KB occupied by the log file.
    429225316 KB available on disk.


    4096 bytes in each allocation unit.
    122766079 total allocation units on disk.
    107306329 allocation units available on disk.
     
    Dunnger, Jul 5, 2017
    #6
  7. Dunnger Win User
    Driver uninstalled and rolled back
    running hd tune pro now
     
    Dunnger, Jul 5, 2017
    #7
  8. Dunnger Win User
  9. We need the "health" tab in hdtune too
     
    BSODHunter, Jul 5, 2017
    #9
  10. Dunnger Win User
    Health tab was the second link
    Currently running chkdsk r but its hanging at 10
     
    Dunnger, Jul 6, 2017
    #10
  11. zbook New Member
    zbook, Jul 6, 2017
    #11
  12. @Dunnger

    Please post complete & full window of the HDTune Health tab. Please post an screenshot of CrystalDiskInfo too.
     
    BSODHunter, Jul 6, 2017
    #12
  13. Dunnger Win User

    BSOD when launching games

    Dunnger, Jul 7, 2017
    #13
  14. zbook New Member
  15. Dunnger Win User
    Is this the correct .zip?
     
    Dunnger, Jul 7, 2017
    #15
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BSOD when launching games

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