Windows 10: BSOD while playing Civilization 6 , CLOCK_WATCHDOG_TIMEOUT

Hello Everyone,
I have been getting the BSOD lately. It has been happening when playing Civilization 6. The latest one had the CLOCK_WATCHDOG_TIMEOUT on it. Any help would be greatly appreciated!

Thank you!
Tim

:)

 

BSOD / FREEZE Problems with WINDOWS 10

DISCUSSION: The following is recent BSOD/FREEZE occurances. I'm not interested in finding the cause of each one, but rather, when is Microsoft/AMD/et al going to upgrade Windows 10 and/or AMD
drivers to better handle interrupts and multiple threads.

Configuration: HP 500-314 Computer with: Windows 10 (64 bit), Processor: AMD A8-7600 [Radeon R7 Graphics, 10 Compute Cores (4C + 6G), 3100 MHz, 2 Core(s), 4 Logical Processor(s)], 8 GB Memory,
2 TB HD, 500 GB External HD (Iomega).

RECENT BSOD/FREEZE OCCURANCES:

31.Dec.2015: 03:45:00 AM : TWC_Online : BLACKSCREEN, Auto-Restart : c:/Windows : NO Minidump; Logs: dosvc, WindowsUpdate :
10.Jan.2016: 4:32 AM : FREEZE while watching CBS 'Blue Bloods' on TWC_Online. Hard Power-Off required to restart computer :

21.Jan.2016: 1:13 PM: Watching “The Blaze” live broadcast: BSOD (CLOCK_WATCHDOG_TIMEOUT) with NO Auto-Restart. Hard Power-Off to Restart :

23.Jan.2016: 4:17 AM: Watching TWC Online: FNC : Freeze, then BSOD (CLOCK_WATCHDOG_TIMEOUT) : waited 10 minutes: with NO Auto-Restart. Hard Power-Off to Restart :

4.Feb.2016: 5:25 AM: BSOD [THREAD_STUCK_IN_DEVICE_DRIVER] w/Auto-Restart: while watching TWC_Online (Channel 37) :

20.Feb.2016: 7:55 PM: three + hours into Defender Full Scan: BSOD [CLOCK_WATCHDOG_TIMEOUT] :

21.Feb.2016: 1:35 AM: BSOD [CLOCK_WATCHDOG_TIMEOUT] w/ NO Auto-Restart: while watching TWC_Online (Channel 37) :

21.Feb.2016: 12:23 PM: BSOD [THREAD_STUCK_IN_DEVICE_DRIVER] w/Auto-Restart: while watching TWC_Online (AMC) :

22.Feb.2016: 3:25 AM: FREEZE while watching TWC (Billions) :

2.Mar.2016: 6:52 AM: BSOD [THREAD_STUCK_IN_DEVICE_DRIVER]. Preceeded by: deletion of several files from File Explorer “Quick Access” list, then attempt to access TWC_Online via desktop shortcut. :

 

BSOD ntoskrnl.exe+142480, 0x00000101, did test: DRIVER_VERIFIER_DETECTED_VIOLATION (avc3.sys)

Hello guys!

I have a lot of trouble with BSOD atm. Always while playing csgo after some hours I got a crash.

Crash says: CLOCK_WATCHDOG_TIMEOUT

I have analyzed the .dmp and did the driver test with the verifier.

Thats the result:

With the Verifier:

DRIVER_VERIFIER_DETECTED_VIOLATION (avc3.sys)

With bluescreenview

1. Bug Check Code: 0x00000101

2. Caused By Driver: ntoskrnl.exe

3. Caused By Address: ntoskrnl.exe+142480

With "whoCrashed":

This was probably caused by the following module:
ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

Bugcheck code: 0x101 (0x18, 0x0, 0xFFFFD0009EC00180, 0x6)

Error: CLOCK_WATCHDOG_TIMEOUT

p.s I did run prime95 with focus on ram, 3hours, no bad result.

Do you have any idea about my problem? Can you help me ?

Thanks!

 

Please run the DM Log Collector again and upload a new zip file, the current attached zip is empty.

 

It keeps making empty zip files. Any suggestions?

 

Try the alternative tool
Windows 10 Help Forums

 

Thank you that one worked. Only problem is the previous tool seems to have emptied my minidump folder. I am attaching what I have anyway and will update with next BSOD.
TIM_PC (2018-02-18 20 11).zip

 

The DM Log Collector copies the content of the minidump, it doesn't move or delete the dumps.

Seeing that the crashes are a combo of 0x124 (WHEA_UNCORRECTABLE_ERROR) and 0x101 (CLOCK_WATCHDOG_TIMEOUT), please perform the below tests.







STOP 0x124 Troubleshooting

Read carefully before proceeding.

*Arrow Run Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

*Arrow Run MemTest86+ - Test RAM - Windows 10 Forums

*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

*Arrow Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
*Arrow Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums






FOUR

GPU TEST
*Arrow Run FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
Make a photo of the result and post it.

In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor

• the frequency of the GPU,
• the GPU memory clock,
• the temperature,
• the power,
• the load on the GPU,
• Etc.

I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.