Windows 10: Cannot Download Anything From Microsoft Store

Hi Ken,

I have KB4034674 installed but not KB4032188, why the July one was not installed is anyone's guess. Perhaps I should uninstall KB4034674 and see if there are any changes. I have copies of both so could reinstall again.

Peter B.

 

On my main Desktop I have KB4032188 installed on 8/1/2017 and KB4034676 installed on 8/8/2017. A Search of the Internet shows KB4032188 was released latter part of July then pulled then released.
Maybe some information:
about update kb4032188 - Microsoft Community

 

Yes you could do that. Berton says he has both. It was my understanding that cumulative updates have all the necessary "Fixes" from the preceding ones so I would think 4034676 would be complete.

 

My earlier post was about my ASUS Desktop, am now working on a rehabbed ASUS Notebook and it had Version 1703 Build 15063.502 and KB4032188, have just finished updating to Version 1703 Build 15063.540, still have KB4032188 listed in Installed Updates History along with the current KB4034674.

I had a mistype on the KB number on my previous post.

 

I uninstalled KB4034674... no change.
Installed KB4032188...no change.
I found my Windows Update does not work.
Update Trouble Shooter fails.



The second time I ran Update Trouble Shooter it seemed to work, only time will tell. It indicated it fixed a few things.
Well it fixed nothing.



I am downloading KB 4034674 again and will install it.
More later I'm sure. This is really frustrating! *Sad

 

If you want to manually reset your Update process.

Reset Windows Update in Windows 10

I believe this will clear your update history, FYI.

 

I uninstalled KB4034674... no change.
Installed KB4032188...no change.
I found my Windows Update does not work.
Update Trouble Shooter fails.



The second time I ran Update Trouble Shooter it seemed to work, only time will tell. It indicated it fixed a few things.
Well it fixed nothing.



I am downloading KB 4034674 again and will install it.
More later I'm sure. This is really frustrating! *Sad

 

Did you see post #19 in this thread.

 

I installed KB 4034674 again but nothing changed. I'm stuck with crappy 1703. I cannot rollback to 1607, laptop says I cannot because the files needed have been deleted. But the folders are still on the C drive, errrrrr.....grrrrrr.....

 

I tried that too, nothing changed.

 

If it would not screw all my settings and apps etc, I would do a 1607 re-install, I have the ISO burned to disk and 1703 too.

 

So as I wonder out loud. Obviously something is wrong and you did a clean install and the issue persists. What if there is / was something wrong with install media. Something not serious but just enough. It might be worth recreating the media, using the Media Creation tool and trying the in place repair / upgrade. (Data safely backed up off device.)

I would also power off router, wait, power on.

Run the following four bolded commands. Use a Command Prompt(admin)
Do not key in info in brackets, there for your information.

ipconfig /flushdns (Clear the dns cache)
nbtstat -RR (release and refesh NetBIOS names)
netsh int ip reset (reset ip settings)
netsh winsock reset (Reset Winsock Catalog)



Not sure what you are using for AV but I would also try with all firewalls off.

By chance did you check your activation status. I imagine it is good or it would be complaining, Start => Settings => Update & security => Activation.

 

Hello again.
I obtained the Surface book about a month ago at the MS Store in Orlando. It came with 1607 pre-installed but then took a punch in the gut about a week ago by 1703. Since then trouble.

If I do a reinstall from disc, I have 1607 and 1703, that is going to be a real pain if it wipes all of the non-op sys apps like Office etc and all of my settings. The reason being, the Surface Book was a warranty replacement for my VAIO Z Canvas which had developed a non-repairable mechanical fault and it was no longer in production. It had a lot of non-op sys apps on it including Office 2010 Pro and so on. I explained to the tech that I did not want to go through the agony of dealing with MS India to get my apps activated again. Once bitten, twice shy as it were. So he agreed to install Office etc. and get them activated for me while I waited at the store, which he did.

I do daily backups of my system drive and data drive to an external HD. These are done separately from each other.

I do not use any aftermarket AV apps, I use only MS Defender. I have cycled the modem/router too and performed all usual stuff to it as well.

So I am very reluctant to do any re-instal/repair/upgrade but will just keep on trying various options. Does a repair delete any non op-sys apps, settings and files, it has been a long time since I have done one?
If no fix is found in the next few weeks, I will take it back to the MS Store in Orlando the next time I am passing through there and let them fix it while I wait.

I just ran DISM Restore Health cleanup again and saved the log file. Are there any keywords/clues I could look for?

 

I did a search for "Error" and found the following:

2017-08-27 15:36:05, Info DISM DISM Package Manager: PID=8476 TID=10892 Error in operation: (null) (CBS HRESULT=0x800f0906) - CCbsConUIHandler::Error
2017-08-27 15:36:05, Error DISM DISM Package Manager: PID=8476 TID=7940 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f0906)
2017-08-27 15:36:05, Error DISM DISM Package Manager: PID=8476 TID=7940 The source files could not be found and download failed. Their location can be specified using the /source option to restore the feature. - GetCbsErrorMsg
2017-08-27 15:36:05, Error DISM DISM Package Manager: PID=8476 TID=7940 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f0906)
2017-08-27 15:36:05, Error DISM DISM Package Manager: PID=8476 TID=7940 The source files could not be found and download failed. Their location can be specified using the /source option to restore the feature. - GetCbsErrorMsg
2017-08-27 15:36:05, Error DISM DISM Package Manager: PID=8476 TID=7940 Failed to restore the image health. - CPackageManagerCLIHandler:rocessCmdLine_CleanupImage(hr:0x800f0906)
2017-08-27 15:36:05, Error DISM DISM Package Manager: PID=8476 TID=7940 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f0906)

 

The in place repair / upgrade leaves all your apps and settings alone, or should. The key word being "should leave them alone".

I would still get a fresh copy using the media creation tool

If restorehealth is not working with the source on your storage you have to use an "External" source. See this tutorial Option 1, Step 6 or 7.

Use DISM to Repair Windows 10 Image

I think i would opt for repair with fresh media.

Good luck.