Windows 10: Cannot open Microsoft Store or Xbox app. (0x80131500, 0x80072EE7)

Windows 10 Home

1903

18362.388

64bit operating system, x64 processor

Nothing I found on answers.microsoft.com helped me so far. (also, there is no "windows topic" about Microsoft Store that I can set to, so I set it for Xbox on Windows)

:)

 

Microsoft Store not working error Code: 0x80131500

Hi
Thanks for suggestions
I had tried all except re registering MSoft Store , but that unfortunately did not work .

Very intermittently use SurfEasy VPN, but last time used pre dated this build & problem by some time.

Have built pc systems /rebuilt windows op system literally100's times over 25 years for myself and others, and troubleshooted most known problems but this looks like a reinstall.
Not listed in Microsoft web notice as ongoing issue involving current build.

Only had Store problem once before since it was introduced years ago, and that was easily resolved !

 

Microsoft Store not working error Code: 0x80131500

Hi, you could of course try
Run Windows Store Apps Troubleshooter in Windows 10
and then
Re-register Microsoft Store app in Windows 10

You say you've tried this:
Fix: Windows Store Error Code 0x80131500 - Appuals.com

Are you using a VPN?

You could try
Flush DNS Resolver Cache in Windows 10

This suggests the problem (amongst other things) could be related to services. Have you modified or disabled any? Worth checking.
Fix: Windows Store Error Code 0x80131500 - Appuals.com

(Tweaking.com's free repair tool has a useful option to reset services to default).

 

Xbox Insider Hub does not appear in the Microsoft Store

Hi,

Thank you for posting your question in the Microsoft Community.

1. Did you make any changes to the PC prior to this issue?
   
2. Have you signed in using the Microsoft account?
   
3. Are you able to search for other apps on the Microsoft Store?
   

However, you may follow these steps to check if that helps.

Step 1: Suggest you to run the apps troubleshooter to
fix problems with apps from Microsoft Store.

Step 2: You can also try to manually
download the Xbox Insider Hub from the link.

Article for Reference.

‘Get the Xbox Insider Hub app’

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator