Windows 10: Cannot sign in to Windows 10

Hi. I've been having problems with my other laptop. When you click on the Start button, there is pane that shows you your installed programs. Well, I was getting automatic down scrolling. I thought it was a stuck key, but actually, it was the mouse causing that scrolling.

Ok. Now, in System Configuration, I've had "Selective startup" ticked. Been like that for ages. Also ticked is "Load system services" and "Load startup" Items. "Use original boot configuration" was un-ticked.

Now, I'd been in safe mode, when I discovered the mouse issue, but before I shut down I went and selected "Normal startup". I thought, why not.

However, I cannot now boot into Windows. Before, I got a screen that displayed the user name that I had chosen, and because I have no password set, Windows booted up quite nicely, without any intervention beyond pressing the Start button. I now get to a point where the name of what I wish to boot into should appear. But, I don't see that user name. I just get a picture and the time and date in large letters. When I do click on the middle of the screen the time and date shoots upwards and disappears. There is some HDD activity, then the time and date return.

Now, I thought from the point that Windows has got me, that I could get back into safe mode by pressing shift and the start button. But, this does not work. So, I am at a loss as to how I can boot up Windows. Help appreciated. Thank you.

:)

 

Cannot sign in to Windows Store in Windows 10

Hello,

You should first try switching to Microsoft account using this approach and then sign in to Store:

[How To] Switch To Microsoft Account From Local Account And Revert Back

Hope this helps. Good luck

 

Cannot sign in to Windows Store in Windows 10

I've searched the internet and all the Windows "support" sites with no solution. I tried all the "Create a new account" options but this did not work for me either. As a matter of fact, I can't sign in with any other account nor can I create another
account. I get the dreaded (and very informative) "Something went wrong" error with no error code or any other indication of what may be causing the problem. I was signed in when I had an issue downloading an app, so I signed out and attempted to sign back
in and it won't let me. All I get is the error mentioned above. When I try to create a new account or login using a different Microsoft Account from the Add a Microsoft Account link, I get "Something Went Wrong" and cannot proceed. Any help would be greatly
appreciated.

 

Hi, if you had System Restore enabled, then try this:
Boot from Win 10 installation medium (DVD or USB drive), click 'Repair your computer' and navigate thru the blue screens to System Restore.

Select a suitable restore point.

Download Windows 10 ISO File Installation Upgrade Tutorials
Create Recovery Drive in Windows 10 Performance Maintenance Tutorials

or:
Restore backup copy of your registry

Failing that, you could possibly try restoring the backup copy of your registry, using the above disk - requires familiarity with using the command prompt.

If you're not familiar with that, get a copy of Kyhi's boot disk from the top of the Software and Apps section here.

 

Hi. I made a Windows10 disc image. When it ran I chose "Advanced options".

*"System Restore": Cannot use that because no restore point. Also, cannot create a restore point.
*"System Image Recovery": No image to recover.
*"Startup Repair": Runs for about half an hour only to tell me that startup repair cannot fix.
*"Go back to the previous version": No previous version to go back to.

On this this disk, I'm now left with just one option: "Command Prompt".

From what I did, I think msconfig might have caused the problem. The selections were not stable at some point. Probably caused by the mouse issue.

I may try another recovery disk (iso) with the name - winpese-x86-14393_17.01.16. I think that might be Kyhi's boot disk. Not sure.

 

Restore your Windows registry
A corrupted registry settings can also cause a auto-repair loop. Here is how to restore your registry from the RegBack directory. The RegBack folder is located in :/windows/system32/config, which is used by Windows to hold a recent backup copy of the registry hives.

First, boot from a Win 10 bootable installation medium or other suitable boot disk.
Launch a command prompt.
Carefully identify the drive letter for your system drive (it will probably not be C: )

Assuming your system drive is d:, run the following command to restore Windows registry:

copy d:\windows\system32\config\RegBack\* d:\windows\system32\config
- and press the Return/Enter key

See example below underlined in red




That's the command prompt option.

===================================
Or you could use Kyhi's boot disk

The Windows 10 backup copy of the registry is normally under:
C:\Windows\System32\config\RegBack
as you can see from the illustration below.

Boot up the PC using either

• Kyhi’s bootable Win 10 disk available from the top of tenforums Software and Apps section.

(This lets you use file explorer - easier)

Carefully identify the drive letter for the Windows partition - this will probably not now be C:

I’ll call it Z in this example.

Back up the files under Z:\Windows\System32\config

Copy all files under Z:\Windows\System32\Config\RegBack to Z:\Windows\System32\config

(You may wish to delete the files in Z:\Windows\System32\config first)

==================================================
Note: we continually and repeatedly urge people to use disk imaging routinely. This lets you recover unbootable PCs and restore disks and partitions, and Windows, to a previous functional state, even if you have to replace the disk. Quick, and no technical help should be required.

E.g. Macrium Reflect (free) + external storage medium for image sets.

==================================================
Note it is also possible to edit the registry offline - I've never tried.

But you'd also need to know what to edit..

==================================================
In future you might like to consider adding a little protection by adding the option to boot to Safe Mode in your boot menu (so you choose to boot normally or to Safe Mode - like dual booting I suppose).

See the Tutorial section for how.

 

Hi. It came to pass by a sort of happenstance, that ran Minitool Partition Wizard 9.1. I saw that before C drive there is a 100Mb primary partition. That was set active, not C drive. So, I made C drive the active primary partition. It normally is the partition that is set active, because I don't run two operating systems on the laptop.

The message I get at bootup is: BOOTMGR is missing.

EDIT: Actually, I notice that on my other laptop there is a 100Mb partition (System Reserved) that is marked active. So, it looks like it was correct that the 100Mb partition was set active. I thought that was an error. Looks like not.

 

Hi. Followed instructions to restore Windows registry to the letter. Screen showed just as in the screen shot you posted (except c: was J:

PC now boots up. Thank you. It's made my day. Rich

 

*Thumbs
Here's my partition layout for reference:




https://support.microsoft.com/en-gb/help/2622803/bootmgr-is-missing-press-ctrl-alt-del-to-restart-error-when-you-start

Beware- you've still that problem lurking... that is, something disabled, that when enabled, will stop you booting...

Suggest you consider appropriate backups (System Restore, imaging, even registry backup... just in case).

The difficulty in identifying it is what happens when it is enabled, of course, if you wanted to try a process of trial and error to identify it.

 

Hi. I went and opened up msconfig. I changed the setting to start up normally. This time there is no problem. It was a mouse defect that was messing with the selections, they were not stable. With a good mouse, no problem with msconfig. Rich

 

Ok, you're lucky with that.

That leaves the partition problem.. while your Windows is booting, I think you'll find upgrading (upgrade due from this month) will fail.

Also I'm going to guess you probably can't boot to Safe Mode, a Command prompt etc.