Windows 10: Can't sign into Microsoft Store after transferring account locally.

So I made a fresh windows account and transferred my old user to the new account. And now I can't sign into the Microsoft Store or the Xbox app.


I get the error "We encountered an error. Please try signing in again later." for the Microsoft Store.

I get the error "A specified logon session does not exist. It may have already been terminated." for the Xbox app.


I have tried a lot of methods to fix this but I can't seem to get this problem fixed.

:)

 

Local Account and Store Access


Hello PJLLB,

Using step 5 in the tutorial below should work for you to sign in to the Store with your Microsoft account while staying signed in to Windows with your local account.

Windows Store - Sign in with Different Microsoft Account in Windows 8

 

Creating a MS account without losing Local account


Go to https://account.microsoft.com, click Create account and fill the form:





With a Microsoft account you can then use OneDrive and Office Online apps for free. You can also use built-in native Windows apps which require a Microsoft account like Mail, Skype Preview, People, Calendar and download apps from Windows Store.

See steps 3 to 5 in this tutorial to continue using local account as Windows sign-in account even when / if you download apps from store and / or use Windows apps requiring a Microsoft account, to avoid Windows user account converting to Microsoft account: Store - Use when Signing in to Windows 10 with Local Account - Windows 10 Forums

Other tutorials you might be interested in when you have created a Microsoft account:

• Microsoft Account Two-step Verification - Turn On or Off - Windows 10 Forums
• Microsoft Account - Link to Digital License on Windows 10 PC - Windows 10 Forums

 

Local account and signing into Windows Store


You naturally need to select Sign in to just for this app instead if you want to continue using your local account to sign in to Windows and only need to sign in to Store. Entering your password and clicking Next in this dialog will convert your complete local account to a Microsoft account.