Windows 10: Cortana and Start Menu Not Working

Discus and support Cortana and Start Menu Not Working in Windows 10 Support to solve the problem; After the most recent Windows Update, the Start Menu and Cortana stopped working. You can't type in the search bar and can't click on anything in the... Discussion in 'Windows 10 Support' started by TheBigCheese, Jul 13, 2017.

  1. Cortana and Start Menu Not Working


    After the most recent Windows Update, the Start Menu and Cortana stopped working. You can't type in the search bar and can't click on anything in the Start Menu. This is Windows 10 on a Dell XPS that was originally Windows 7. I tried a bunch of things and when I did a sfc /scannow, I got an error message that it could not fix a problem. Here is the portion of cbs.log:

    Code: 2017-07-13 17:47:59, Info CBS NonStart: Set pending store consistency check. 2017-07-13 17:47:59, Info CSI 00000002@2017/7/13:21:47:59.921 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ffede934219 @0x7ffef7e04a4b @0x7ffef7e04b8e @0x7ff6add021ed @0x7ff6add03704 @0x7fff035388d3) 2017-07-13 17:48:01, Info CSI 00000003 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x5b0abfe070 2017-07-13 17:48:01, Info CSI 00000004 Poqexec successfully registered in [l:12 ml:13]'SetupExecute' 2017-07-13 17:48:01, Info CSI 00000005 CSI Store 2541603930080 initialized 2017-07-13 17:48:01, Info CSI 00000006 [SR] Verifying 1 components 2017-07-13 17:48:01, Info CSI 00000007 [SR] Beginning Verify and Repair transaction 2017-07-13 17:51:28, Info CSI 00000008 [SR] Cannot repair member file [l:13]'resources.pri' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.15063.483, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2017-07-13 17:51:39, Info CSI 00000009@2017/7/13:21:51:39.318 Primitive installers committed for repair 2017-07-13 17:51:51, Info CSI 0000000a [SR] Cannot repair member file [l:13]'resources.pri' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.15063.483, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2017-07-13 17:51:51, Info CSI 0000000b [SR] This component was referenced by [l:81]'Package_1595_for_KB4025342~31bf3856ad364e35~amd64~~10.0.1.13.4025342-4030_neutral' 2017-07-13 17:52:05, Info CSI 0000000c [SR] Could not reproject corrupted file \??\C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\resources.pri; source file in store is also corrupted 2017-07-13 17:52:05, Info CSI 0000000d CSIPERF - FilePI Queue 13110ms 2017-07-13 17:52:06, Info CSI 0000000e@2017/7/13:21:52:06.03 CSIPERF - FileMapsCreated 269ms 2017-07-13 17:52:06, Info CSI 0000000f CSIPERF - FilePI Commit 269ms 2017-07-13 17:52:06, Info CSI 00000010@2017/7/13:21:52:06.034 Primitive installers committed for repair 2017-07-13 17:52:06, Info CSI 00000011 [SR] Verify complete 2017-07-13 17:52:06, Info CBS TiWorker: Client requests SFP repair object. 2017-07-13 17:52:06, Info CSI 00000012 [SR] Verifying 1 components 2017-07-13 17:52:06, Info CSI 00000013 [SR] Beginning Verify and Repair transaction 2017-07-13 17:52:15, Info CSI 00000014 [SR] Cannot repair member file [l:13]'resources.pri' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.15063.483, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2017-07-13 17:52:15, Info CSI 00000015@2017/7/13:21:52:15.208 Primitive installers committed for repair 2017-07-13 17:52:31, Info CSI 00000016 [SR] Cannot repair member file [l:13]'resources.pri' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.15063.483, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2017-07-13 17:52:31, Info CSI 00000017 [SR] This component was referenced by [l:81]'Package_1595_for_KB4025342~31bf3856ad364e35~amd64~~10.0.1.13.4025342-4030_neutral' 2017-07-13 17:52:49, Info CSI 00000018 [SR] Could not reproject corrupted file \??\C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\resources.pri; source file in store is also corrupted 2017-07-13 17:52:49, Info CSI 00000019 CSIPERF - FilePI Queue 17198ms 2017-07-13 17:52:49, Info CSI 0000001a@2017/7/13:21:52:49.328 Primitive installers committed for repair 2017-07-13 17:52:49, Info CSI 0000001b [SR] Verify complete 2017-07-13 17:52:49, Info CSI 0000001c [SR] Repairing 1 components 2017-07-13 17:52:49, Info CSI 0000001d [SR] Beginning Verify and Repair transaction 2017-07-13 17:53:05, Info CSI 0000001e [SR] Cannot repair member file [l:13]'resources.pri' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.15063.483, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2017-07-13 17:53:09, Info CSI 0000001f@2017/7/13:21:53:09.624 Primitive installers committed for repair 2017-07-13 17:53:26, Info CSI 00000020 [SR] Cannot repair member file [l:13]'resources.pri' of Microsoft-Windows-Cortana.Desktop.AppxMain.Root, version 10.0.15063.483, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2017-07-13 17:53:26, Info CSI 00000021 [SR] This component was referenced by [l:81]'Package_1595_for_KB4025342~31bf3856ad364e35~amd64~~10.0.1.13.4025342-4030_neutral' 2017-07-13 17:53:42, Info CSI 00000022 [SR] Could not reproject corrupted file[/quote]

    :)
     
    TheBigCheese, Jul 13, 2017
    #1

  2. My start menu icons aren't showing up properly!

    I have same problem, the start menu is not working. when you click it , nothing happened. Microsoft edge and store icon are missing on the taskbar.
     
    start menu not working, Jul 13, 2017
    #2
  3. Anannya Podder, Jul 13, 2017
    #3
  4. Bree New Member

    Cortana and Start Menu Not Working

    Try sfc /scannow a few more times. Try DISM as well. See these tutorials....

     
  5. sfc gave an error message each time I ran it. SO did DISM. It said the source was not found. I tried downloading the disk image from Microsoft and pointing DISM to the iso file but it said it could not find the source.
     
    TheBigCheese, Jul 14, 2017
    #5
  6. Bree New Member
    As you already have the ISO, you could try an in-place repair install. This can keep all your files and installed apps, but will reinstall Windows. Start at step 4 in this tutorial.

    Repair Install Windows 10 with an In-place Upgrade
     
    Bree, Apr 4, 2018
    #6
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Cortana and Start Menu Not Working

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