Windows 10: Edge not working after Creators Update

Discus and support Edge not working after Creators Update in Browsers and Email to solve the problem; Microsoft Edge launches to a blank screen, hangs for a few moments then shuts off. This has happened since the Creators so called Update. It worked... Discussion in 'Browsers and Email' started by alanmlloyd, Oct 5, 2017.

  1. Edge not working after Creators Update


    Microsoft Edge launches to a blank screen, hangs for a few moments then shuts off. This has happened since the Creators so called Update. It worked perfectly until then. Can anything be done or should I use Opera instead?

    :)
     
    alanmlloyd, Oct 5, 2017
    #1
  2. Sumit Dhiman2, Oct 5, 2017
    #2
  3. edge not working after creators update

    David, just to be clear only the Refresh is a reset that requires reinstalling your programs and settings. The Repair Upgrade using latest media keeps your files, programs and settings in place but only reinstalls v.1709 if you have it or advances you
    to v.1709 if you don't have it yet. I've never seen such a Repair Upgrade not repair a system file like Edge so that's why I suggested it after you reported the Edge Reset and reinstall didn't work.

    There is also in the Checklist steps I gave the System File Checker which may repair System Files like Edge if you run it:

    https://www.lifewire.com/how-to-use-sfc-scannow...


    I hope this clarifies and gives you all possible options if you want to have Edge. It also might start working on it's own, too, perhaps after some Windows Updates.
     
    Greg Carmack - Windows MVP, Oct 5, 2017
    #3
  4. dalchina New Member

    Edge not working after Creators Update

    dalchina, Oct 5, 2017
    #4
  5. Bree New Member
    Edge was admitted as being a 'Known issue' four days after September's 'Patch Tuesday' cumulative update to build 15063.608.
    Cumulative Update KB4038788 Windows 10 v1703 Build 15063.608

    This led to an 'out of band' cumulative update on 25th September (15063.632) that was supposed to fix Edge.
    Cumulative Update KB4040724 Windows 10 v1703 Build 15063.632
     
    Bree, Oct 5, 2017
    #5
  6. dalchina New Member
    What's your current build?
    (Windows key + R, winver)
    If below latest, you could try checking for updates manually.
     
    dalchina, Oct 5, 2017
    #6
  7. If you are having any of the problems like below with Microsoft Edge, then resetting Microsoft Edge settings to default and reinstalling Microsoft Edge may help.



    • Microsoft Edge doesn't not open when you click/tap on it's icon
    • Microsoft Edge is missing from the Start menu
    • Microsoft Edge is not listed in default apps.
    • Microsoft Edge opens and then closes immediately.


    When you reset Microsoft Edge, it will also delete all of your favorites in Microsoft Edge.

    If wanted, you should back up your favorites in Microsoft Edge first.



    Edge not working after Creators Update [​IMG]


    1. Open Windows PowerShell by pressing the
    Edge not working after Creators Update [​IMG]
    + S keys to open Search.

    2. Type powershell into search box.

    3. Right click the Windows PowerShell in the search results and select Run as administrator.


    Edge not working after Creators Update [​IMG]


    4. Execute following command:

    Code: remove-item $env:localappdata\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\* -recurse -Force[/quote]
    Edge not working after Creators Update [​IMG]


    5. Execute following command:

    Code: Get-AppXPackage -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}[/quote]
    Edge not working after Creators Update [​IMG]


    6. Restart your computer.
     
    FreeBooter, Oct 5, 2017
    #7
  8. Edge not working after Creators Update

    Hi Freebooter, I just tried that , but Edge still will not load. It now comes on briefly then shuts down.
     
    alanmlloyd, Oct 6, 2017
    #8
  9. Open the Command Prompt as a administrator and type following command and let us know the result.
    Code: start microsoft-edge:http://www.microsoft.com[/quote]
     
    FreeBooter, Oct 6, 2017
    #9
  10. Eagle51 Win User
    Eagle51, Oct 6, 2017
    #10
  11. Hi Freebooter, I tried as you suggested but Edge still didn't boot.


    Edge not working after Creators Update [​IMG]
     
    alanmlloyd, Oct 6, 2017
    #11
  12. Bree New Member
    @alanmlloyd,

    You don't say if you have Home or Pro. This thread has a variety of different solutions that have worked for some but not others, it seems there's no one solution that works for all. Some are specific to Pro, but many are applicable to both. See if working your way through them may help.

    https://social.technet.microsoft.com...in10itprosetup

    The ones that strike me as potentially helpful are to check Reliability Monitor for clues around the time of the crash and to try DISM's /RestoreHealth option.
     
  13. Edge not working after Creators Update

    FreeBooter, Oct 6, 2017
    #13
  14. Hi Freebooter, thanks for the info, but I'm gonna leave It as it is with Edge broken. I'll carry on with another browser. I think it proves that microsoft don't know what they are doing if they can break there own browser but all the others work fine. *Rolleyes
     
    alanmlloyd, Oct 7, 2017
    #14
  15. You are very welcome, sorry i could not help resolve your problem.
     
    FreeBooter, Apr 5, 2018
    #15
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Edge not working after Creators Update

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