Windows 10: IE 11 not loading, how can I reinstall it?

I need to have IE11 available for some specific hardware device control software (which does not work in Chrome, Firefox, etc; rubbish I know, but I'm stuck with it). However even thought the .exe file was still present after I upgraded to Win10, it wouldn't load, nothing happens when I try to run it. I removed IE via the Win10 Control Panel with the idea of reinstalling it, but the regular IE11 standalone installer downloaded from the Microsoft website says it can't install as IE is already present. The webpage auto-installer says it can only install on a Windows machine. Any thoughts on how I can force a reinstall?

Andre

:)

 

How can I reinstall Internet Explorer 11 in Windows 10 ?

I am using a program that requires Internet Explorer 11 and it says that my browser does not support 11. I have windows 10

 

How can I reinstall Internet Explorer 11 in Windows 10 ?

Is ie11 the same as internet explorer as that is where all my files were at and I thought all my files were where I left them

 

Not sure if it will work

Right click on start menu and go to programs and features
click on Turn Windows features on or off

from the list that comes up try selecting IE, or toggle it off and on to see if it works

 

I already did that, which went ahead and removed IE and then asked for a PC restart to complete the uninstall. However when I then tried to manually re-install it, the installer program said it was already present.

If I use the "Turn Windows Features On or Off" option again to re-enable it, IE seems to be reinstalled (with another restart requested to complete the task) but I'm back to square one: trying to launch IE (using either the 32-bit or 64-bit executables) seems to start the process (and it appears briefly in Task Manager) and then it exits without doing anything else.

Faulting application name: iexplore.exe, version: 11.0.10240.16412, time stamp: 0x55b99d3f
Faulting module name: ntdll.dll, version: 10.0.10240.16392, time stamp: 0x55a864a2
Exception code: 0xc0000005
Fault offset: 0x0000000000025ba4
Faulting process ID: 0x27e8
Faulting application start time: 0x01d0d0a11ed02115
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 549ed185-f4e6-4ec2-942d-0466043cdef1
Faulting package full name:
Faulting package-relative application ID:


Fault bucket 120292238386, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 11.0.10240.16412
P3: 55b99d3f
P4: ntdll.dll
P5: 10.0.10240.16392
P6: 55a864a2
P7: c0000005
P8: 0000000000025ba4
P9:
P10:

Attached files:
C:\Users\Andre\AppData\Local\Temp\WEREE1E.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplore.exe_25fe154ba94e1b895f8357134e0 da395aab4d7_3f4d0144_1b76f199

Analysis symbol:
Rechecking for solution: 0
Report ID: 549ed185-f4e6-4ec2-942d-0466043cdef1
Report Status: 0
Hashed bucket: c21063ba259bb3b8d3049afec6e02374

Andre

 

Any further ideas on why IE is shutting itself down like this? I just checked in Safe Mode and it works there by the way, so I'm going to disable all the addons/etc and see if that helps.

Andre

 

Personally, I would do a System Restore to a point before your attempts to uninstall/alter IE and when it launched correctly, and then "let it be."

Just upin it from the taskbar if you do not want to see it. *Smile

 

IE 11 hasn't worked since the Win10 upgrade. And while restoring back to Win7 would indeed fix the problem, that's a bit of a drastic solution I think.

I just want to fix whatever is causing IE to fail under Win10 so I can use it. Disabling all the IE addons hasn't fixed the problem (it still works OK in Safe Mode, but not in normal daily operation).

Andre

 

Referring to System Restore of Win10, not restoring Win7.


System Restore Windows 10 - Windows 10 Forums

 

How would restoring Win10 help when IE 11 did not work right from the initial upgrade? Or are you saying to force a Clean Install of Win10, but that seems a bit overkill when so far it's only IE that's having problems.

Andre

 

Google "System Restore" and read the tutorial.

It is not a clean install. It refreshes your system including the registry to correct errors.

Also, try to reset IE. Internet Options/Advanced/Reset. And run sfc/scannow. Check the tutorials in this forum and the Win8 forum for other ideas.

 

I've already tried resetting IE options to defaults, which didn't help. Running an sfc scan at the moment, but given that IE runs OK in Safe Mode I'm guessing that the program files themselves are OK. No harm in checking though.

I will try a system restore as a last resort (I'm fully aware of what it does). As I said before, this problem has been present since the moment I upgraded to Win10, so I'm not sure how it's going to find a Win10 restore point that could help. I've got image backups of the current setup anyway, and the old Win7 setup, so I can rollback to whichever version I need if it goes wrong.

Andre

 

I'm having the same issue and the same error codes in the Event Log. Were you able to find a solution?

Thanks!

 

Nope, still no solution as yet. I think I'll post the full XML error message log, so if you could do the same maybe there might be something in common which the experts here might notice?

Andre

 

Do you use EMET?

It is incompatible with IE11 unless you turn off EAF and results in the exact same error.





Other than that you could try to un-install and re-install IE11 in Windows Features