Windows 10: Incredibly Poor Performance on a Powerful Laptop.

Hello. After about 40 hours I have completed Memtest. No errors were found and the image is attached.

 

Run Prime95 - Stress Test Your CPU
Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Aim for 3 hours testing and abort testing as needed for temperature, freezing, etc.
Prime95 - Stress Test Your CPU Performance Maintenance Tutorials
1) Record maximum temperatures and duration of testing.
2) Please use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10 General Tips Tutorials


3) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
Aim for testing 1 hour and abort testing as needed for temperature changes, display artifacts, freezing, etc.
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
FurMark - GPU Stress Test Performance Maintenance Tutorials


4) For each of the above tests please record maximum temperatures.
5) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.

6) download and install the Intel Processor Diagnostic Tool
When the test completes please use the Microsoft snipping tool to post an image into the thread.
Download Intel® Processor Diagnostic Tool:
Download Intel® Processor Diagnostic Tool
The Intel® Processor Diagnostic Tool:
The Intel® Processor Diagnostic Tool

7) For any BSOD please post a new zip into the thread:
BSOD - Posting Instructions - Windows 10 Forums

 

Hello.

I tested with Furmark, it reached about 83 degrees but didn't rise from there so I proceeded for an hour an image is included.

Prime95 was a bit different, the test was started and about 5 minutes later the test stopped and all the workers said Click Test to Stop or something, I have attached the log and image but I don't think it ran correctly or something failed. This test was about 79 degrees.

Intel test has an image attached.

 

Please post a new zip:
BSOD - Posting Instructions - Windows 10 Forums


There were approximately 7 crashes between 11/27 and 12/18/2017
There was 1 critical thermal event.

Try Prime95 again and post images/results into the thread.

 

I tried Prime95 again and I didn't end itself this time but I had to end it because my temps were around 88 degrees. Image of one of the workers after I ended the test also with the dm Log Collector.

 

There were multiple crashes on 12/20
What were you experiencing?

The last crash was today 12/22
What happened?


Please update your progress with each step in post #6
When available please post images.

Code: Event[4600]: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 2017-12-22T15:04:21.463 Event ID: 41 Task: N/A Level: Critical Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: MSI Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.[/quote] Code: Event[4553]: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 2017-12-20T22:49:07.145 Event ID: 41 Task: N/A Level: Critical Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: MSI Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.[/quote] Code: Event[4478]: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 2017-12-20T22:38:26.378 Event ID: 41 Task: N/A Level: Critical Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: MSI Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.[/quote] Code: Event[4382]: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 2017-12-20T22:28:30.369 Event ID: 41 Task: N/A Level: Critical Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: MSI Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.[/quote]

 

I'm confused. I never had any crashes today, my computer never blue screened and never had any problems as it was doing Memtest for most of the time, I have done all the steps in post 6 without a problem and all images are in the previous pages.

 

post #6
steps 7 - 13

Were there any power off? Hangs? freezes? display artifacts? unexpected restarts?
There were multiple crashes in the event viewer on 12/20

 

I see. I read "If you use CCleaner and disregarded it because I don't. I will get on with that now.

 

Hello

I didn't experience any hangs except when trying to boot Memtest once, but it booted normally without crashing.
Attached is an image of WhoCrashed with another DM log.

 

Please post these images:
8) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread
9) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
> on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
> on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread
10) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread

 

All Images are attached.

 

10) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread

1) For virtual memory check the box > automatically manage paging file size for all drives
2) For system failure > un-check automatically restart
3) reboot
4) Open whocrashed > perform crash dump test
5) whocrashed > click analyze > post results into the thead
6) post a new zip after all of the above:
BSOD - Posting Instructions - Windows 10 Forums

 

Both files are attached.

 

The system is now configured to capture bugchecks.
Windows driver verifer is a tool that is designed to find misbehaving drivers and will repetitively produce BSOD until misbehaving drivers are fixed or until the tool is turned off.
In order to use the tool you must know how to turn it off and that is done using the windows advanced troubleshooting menu.
There are 3 methods to turn off the tool. In case the first method fails you would use the second. And if the second fails you would use the third. Using the third method often leads to the loss of the dump file so always use them in this order:
1) startup options (not startup repair) > restart > select #6 safe mode with command prompt > type: verifier /reset
2) command prompt > Administrator X: \Windows\system32\cmd.exe > type: verifier /bootmode resetonbootfail
3) system restore

Before using windows driver verifier:
1) Backup all files
2) Create a backup image using Macrium:
Macrium Software | Macrium Reflect Free
3) Place the backup image onto another drive or into the cloud
4) create a brand new restore point

After each BSOD you will uninstall the misbehaving driver and restart windows driver verifier. The reinstallation of drivers can be done immediately after they are uninstalled or after all misbehaving drivers are uninstalled.

Windows driver verifier should be run for 48 hours and there may be sluggishness during its use. After the last BSOD windows driver verifer will be used for an additional 36 hours of typical computer use.

Use this link for the test settings:
Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

Use this link for learning the methods to turn off windows driver verifier:
Enable and Disable Driver Verifier in Windows 10 Performance Maintenance Tutorials

After each BSOD please post a new zip for guidance through the troubleshooting:
BSOD - Posting Instructions - Windows 10 Forums