Windows 10: Win-10 updated failed

Discus and support Win-10 updated failed in Windows 10 Installation and Upgrade to solve the problem; Hi, I downloaded on ISO file for the update, mounted it, and ran it. It failed. Received this message: We couldn't install Windows 10 We've set... Discussion in 'Windows 10 Installation and Upgrade' started by lmmeunier, Aug 7, 2019.

  1. lmmeunier Win User

    Win-10 updated failed


    Hi, I downloaded on ISO file for the update, mounted it, and ran it. It failed. Received this message:


    We couldn't install Windows 10

    We've set your PC back to the way it was right before you started installing Windows 10.

    0x80004005 - 0x1000A

    This installation failed in the DOWNLEVEL phase with an error during PREPARE_FIRST_BOOT operation


    I have no idea what to do with this information. I'm not savvy and therefore can't fix it on my own.

    I need to get this update installed. Please help me if you can.

    Thank you, lmeunier

    :)
     
    lmmeunier, Aug 7, 2019
    #1

  2. Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Aug 7, 2019
    #2
  3. Steeboo Win User
    Win 10 updates fail

    OK - Have disabled AVG and have turned off Windows firewall and have tried both suggestions above

    Windows update troubleshooter found two issues that it was unable to fix

    And resetting the update components made no difference !!

    The issue still stands - the Win 7 installation will not update

    And in order to upgrade to Win 10 - the Win 7 needs to be fully updated - is there some way round this - I need to be able to carry out a clean install - but using the original key code .....

    There is NO error code provided

    Any more suggestions ?
     
    Steeboo, Aug 7, 2019
    #3
  4. Win-10 updated failed

    Windows 10 fails to update


    Thanks,

    The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

    The error code suggests corruption in the CBS manifest:
    Try these steps one at time until the issue is resolved or you run out of steps.

    Is Windows activated?
    No? Activate Windows 10

    Launch Command Prompt (Admin)
    enter the following line
    reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
    If DisableWindowsUpdateAccess REG_DWORD 0x1

    launch regedit
    navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
    change the value of DisableWindowsUpdateAccess to 0
    exit regedit
    exit Command Prompt

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Restore health to the component store
    DISM - Repair Windows 10 Image
    Step 6. To Use DISM /RestoreHealth /Source:wim Command
    - OR -
    Step 7. To Use DISM /RestoreHealth /Source:esd Command
    Check System Files
    SFC Command - Run in Windows 10
    Read the front material, then
    follow >> OPTION THREE <<
    To Run SFC /SCANNOW Command in Windows 10

    If there are integrity issues reported on screen,
    Follow the instructions in >> OPTION FIVE <<
    To View Only the "SFC" Scan Results from the CBS.LOG

    If there are no integrity errors, Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Paste the following line into the address bar of File Explorer
    Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
    Press Advanced
    Select Run as administrator
    Press Next

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Automatically reset Windows Update components
    Download and run MS Windows Update diagnostic cab (direct download)

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Manually reset Windows Updates via batch file

    Windows Update - Reset in Windows 10

    Launch Windows Update
     
    Slartybart, Aug 7, 2019
    #4
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Win-10 updated failed

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