Windows 10: Windows 10 won't boot - fresh install

There is 40 GB RAM.
The RAM is mismatched.
It needs to be tested.
The DIMM /MB multichannel can be checked when there are 2 or RAM modules in use.
We had 1 OP check 64 GB RAM. It takes approximately 1 - 2 hours / GB RAM.
Just 1 error is a fail and you can abort testing.
Anything less than 8 passes needs to be repeated as there are so many false negatives.
A false negative is a test pass when there is malfunctioning RAM.
The RAM can be tested 2 modules at a time to reduce the continuous downtime.
If you can test the RAM modules with different SKU at the same time that would enable you to test the mismatched RAM.
See the owners manual for which DIMM should be used for 2 modules.
Alternatively if you have the time you could test all 4 RAM modules at the same time.
That is if you have other activities, alternative computer, or can use smart phone.

 

Maybe I'll pull out the two Dell memory cards and test the others.

You didn't answer my question about how I run the tests. Do I just boot from the USB and leave it? Will it automatically go on to the next pass when it finishes the first? The message about pressing Esc confused me, I want to make sure I get it right this time.

Thanks again.

 

Which test do you want to run?
RAM > see post #90
Memory problems. - Microsoft Community
MemTest86+ - Test RAM BSOD Tutorials
CPU
GPU
Drive

Memtest 86+ version 5.01 is a start and wait for completion test.
When it makes 8 or more passes then you can abort the testing.
It can run indefinitely.

 

Whichever you think is most likely to identify the problem!

Yes, I just wanted to check that I was doing it right.

I'll set it off tonight and let it run. I don't think I'll be working tomorrow, so it can run for a while. We'll see what it says.

 

OK, so it's been running since Thursday evening, and if I read it correctly, it's on its 11th pass without any errors...





Does this confirm that I don't have a memory problem?

Hmm, let me rephrase that... does this confirm that my computer doesn't have a memory problem? I know I have one, but that's probably just old age!

 

Just to summarise where I'm up to...

*) Starting the machine sometimes works fine, sometimes not. Today I started it, and after the blue Windows logo, I had a black screen for 10-15 seconds, then the log in screen. However, when I logged in, the Start button didn't work. I restarted, and didn't get the black screen delay, but the Start button didn't work again. I restarted, and it seemed to hang at the black screen. After about 10 minutes, I manually restarted the machine, and it all went fine.

*) After the successful boot, I don't see any WHEA events.

*) Memory seems to be fine as far as I can see (waiting for confirmation to previous post)

*) Both disks seem to be fine. Starting with the data (D:\) drive disconnected doesn't seem to make any differences, and all checks I've run on the C: drive show it's fine.

Where do I go from here? There are clearly some serious issues with this machine, and reinstalling doesn't seem to help.

 

1) Memtest86+ version 5.01 has passed with 11 passes on 40 GB.

2) Please post an updated zip: log collector v2-beta06.zip

3) Please update the system specs in the "My Computer" section:
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Site Use Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

4) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:Speccy - Free Download - Piriform: Speccy - System Information - Free
Speccy - System Information - Free Download
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer

5) Run Prime95 - Stress Test Your CPUPrime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Prime95 - Stress Test Your CPU Performance Maintenance Tutorials
6) Record the maximum temperature and post the maximum temperature into the thread
7) Record test duration and post the uninterrupted test duration into the thread
8) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
9) Use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10 General Tips Tutorials

10) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
FurMark - GPU Stress Test Performance Maintenance Tutorials
Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
11) Record the maximum temperature and post the maximum temperature into the thread.
12) Record the test duration and post the uninterrupted test duration into the thread.
13) Aim for testing 1 hour.
14) Use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10 General Tips Tutorials

 

Hello again,

1) *Smile

2) Please see attached.

3) I asked you last week about how to find the details of the system. I have no idea about things like PSU, cooler, or case. Please advise.

4) Sorry, I remember taking a shot of this before, looks like I forgot to post it...





Thanks

 

1) Download and install: Whocrashed
http://www.resplendence.com/whocrashed
2) Above analyze click on tools > crash dump test > type: ACCEPT
3) Click analyze
4) Post an image of the Whocrashed analyze into the thread using a one drive or drop box share link
5) Run the log collector after the above steps and post a zip into the thread:
Windows 10 Help Forums

6) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > under performance click on settings > on the performance options windows click on the advanced tab > under virtual memory click on change > post an image of the virtual memory window into the thread using a one drive or drop box share link.

7) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > under startup and recovery click on settings > post an image into the thread using a one drive or drop box share link

8) Please indicate the age of the computer and whether there are parts that were replaced an their respective age.

 

Hello,

1-5) Will have to do later, as I'm working now.

6-7) I already did this. Do you need me to do them again? I haven't changed any of these settings.

8) As mentioned earlier, the machine is about 18 months old (bought Jul '16). When it arrived, I upgraded the memory (described earlier), swapped the supplied HDD with an SSD, plugged in my data drive as a second drive and reinstalled Windows. No other parts were changed then or since.

Thanks

 

The logs displayed:
C:\Windows\MEMORY.DMP was not found
C:\Windows\Minidump does not exist.

LogEvent : 1
MinidumpDir : C:\Windows\Minidump
MinidumpsCount : 5

The double checking of the menu options and the whocrashed crash dump test are to make sure that the computer is set up to create BSOD mini dump and memory dump files for debugging.

 

I just checked, and the two screenshots you asked for are identical with the two that I posted earlier.