Windows 10: Unable to add a device to Microsoft account

Discus and support Unable to add a device to Microsoft account in AntiVirus, Firewalls and System Security to solve the problem; I was trying to install Minecraft but I was getting a popup saying "you don't have any device associated with this account"; however I was able to see... Discussion in 'AntiVirus, Firewalls and System Security' started by HectorFernandez Rodriguez, Oct 10, 2019.

  1. Unable to add a device to Microsoft account


    I was trying to install Minecraft but I was getting a popup saying "you don't have any device associated with this account"; however I was able to see it under my account. I followed some other indications to overcome this problem without luck, so I decided to delete the device from my account in order to re-add it and see if that would fix it.

    Now I am struggling to add it again.

    Everywhere I just read that to add a device you have to:

    "Select Sign in with a Microsoft account instead"

    However I don't have this option, because I am, indeed, already using a Microsoft account. I am of the impression that once you have deleted a device you cannot add it again. Is this some kind of bug?

    Deleting my account and adding it again is not an option. I just want to add a device to my account.

    Any help is much appreciated.





    ***Modified title from: Trying to add a device to my account.***

    :)
     
    HectorFernandez Rodriguez, Oct 10, 2019
    #1
  2. Brink Win User

    Unknown devices on my Microsoft account


    Hello Flemmingk, Unable to add a device to Microsoft account :)

    Could these other devices be from friends that you may have signed in to your Microsoft account on for something?

    Either way, you can remove these devices.

    *Arrow Microsoft Account - Remove Devices User Accounts Tutorials

    Afterwards to be safe, I would recommend to change the password of your Microsoft account, and enable two-step verification if you haven't already.

    Change Password of Account in Windows 10 User Accounts Tutorials

    Turn On or Off Microsoft Account Two-step Verification User Accounts Tutorials
     
    Brink, Oct 10, 2019
    #2
  3. Unable to login with microsoft account

    Hi,

    Issues with signing in to a Microsoft account are usually happening due
    the two-step verification is turned on or you are traveling or using a new device.
    For us to provide an accurate resolution, we would need you to answer the following questions:

    • Are you experiencing the sign in issue upon logging in to your computer?
    • Are you having the same error when you are trying to sign in to your Microsoft account using a web browser? If yes, is the same issue happening even when you are using other web browsers?
    • Have you made any changes to your account before this issue occurred?
    • What changes have you made to your computer prior to having this issue?

    In the meantime, we suggest that you read and follow the suggested troubleshooting steps on these links:


    We are looking forward to your response.
     
    Darleen Pen, Oct 10, 2019
    #3
  4. Unable to add a device to Microsoft account

    Unable to set up Microsoft Account

    Hi CrossFitDerek,

    Thank you for posting the query on Microsoft Community.

    I am sorry to know that you are unable to set up Microsoft account on Windows 10.

    Do not worry, will assist you with the issue.

    • Are you able to log into Microsoft account online?
    • What error message you receive when you enter the new password?
    I suggest you to try the steps provided, in the link below.

    Sign in with a Microsoft account:

    http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Oct 10, 2019
    #4
Thema:

Unable to add a device to Microsoft account

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