Windows 10: Find Your Child in Microsoft Family on a Map

How to: Find Your Child in Microsoft Family on a Map

How to Find Your Child in Microsoft Family on a Map


One of the many benefits of having a Microsoft account is a family group, which gives you access to family features and settings. It's a free service that helps families stay connected and keeps kids safer on Windows 10, Xbox One devices, and Android devices running Microsoft Launcher. Youll find settings like activity reporting, screen time limits, location sharing, and content filters, where you can also track kids spending and add money to their Microsoft accounts.

A Microsoft family group is separate from other Microsoft apps and programs. You can sign up with your email account. If you already use Skype, youll have a family chat set up and waiting for you once you create your family group. If you dont already have Skype, get more information and sign up to create an account for your family.

Once you set up your family group, you can add or remove child and adult members.

You can see your child's location on a map when your child uses a Windows 10 phone or runs Microsoft Launcher version 4.10 or higher on their Android device. Give yourself peace of mind and check in on your child's location whenever you need to. Make sure they made it home safely from school, or use it when they're out with friends.

See also:

• What is a Microsoft family group? | Microsoft Account Support
• Microsoft account | Your family
• Set up and manage your family | Microsoft Account Support
• Find your child on a map | Microsoft Account Support
• Troubleshoot finding your child on a map | Microsoft Account Support

This tutorial will show you how to use the Find you child feature of Microsoft Family to see the last known location of your child's Windows 10 Mobile phone or Andriod device on a map.

*note You will need to make sure your child’s device has location turned on. The location setting on the device may have varying degrees of location accuracy, so make sure to choose the setting with the highest accuracy. For example, some will have a battery-saving location setting that uses Wi-Fi networks to find your location, which isn’t as accurate as GPS.​​​​​​​

*note For Android devices only. If Microsoft Launcher doesn’t have permission to access location, you’ll see a banner notification at the top of your child’s device saying Launcher needs permission for certain features to work. Tap the notification and follow the instructions. If you don’t see a notification banner, swipe left from the home screen, and look for your child’s profile at the top of the feed. You’ll see a message if your child needs to turn the permission on. Tap on the message and follow the steps on the screen.



Here's How:

1. Do step 2 or step 3 below for how you would like to manage your family settings online.

2. As an adult in the family, go to the step 4 below.

3. Open step 4 below. (see screenshot below)



4. Click/tap on Find <child name> on a map in the More options drop down menu of the child member you want to find. (see screenshot below)



5. Do step 6 (turn on and find) or step 7 (turn off) below for what you would like to do.


6. To Turn On Show the Location of your Child's Device


Note When this is turned on, reminders will show on the child's phone that their location is available to adults in their family.

To see your child's device on a map, it will need to be turned on and connected to the internet.

A) Click/tap on Find your child on the left, and turn on Show the location of your child's device. (see screenshot below)

B) After a bit of searching and refining, you will now see the last known location of your child's Windows 10 phone on a map. (see screenshot below)


Note You will be able to drag and zoom in and out of the map as needed.

You can click/tap on Refresh to update the map.





7. To Turn Off Show the Location of your Child's Device
A) Click/tap on Find your child on the left, and turn off Show the location of your child's device. (see screenshot below)






That's it,
Shawn


Related Tutorials

• How to Turn On or Off Find My Phone in Windows 10 Mobile Phone
• How to Use Find My Device for Windows 10 Mobile Phone
• How to Create and Set Up Your Microsoft Family Group
• How to Add or Remove Adult Member for Microsoft Family Group in Windows 10
• How to Add or Remove Child Member for Microsoft Family Group in Windows 10
• How to Manage Microsoft Family Settings for Child in Windows 10
• How to Allow or Block Family Member from using a PC in Windows 10
• How to Turn On or Off Find My Device in Windows 10
• How to Use Find My Device for Windows 10 PCs
• How to Use Find My Device for Windows 10 Mobile Phone
• How to Manage Activity Reporting Settings for Child in your Microsoft Family
• How to Add Money to Account of Family Child for Purchase & Spending in Windows Store
• How to Turn On or Off Ask a Parent before buying stuff in Microsoft Store for Microsoft Family Child Member
• How to Manage Web Browsing Restriction Settings for Child in your Microsoft Family
• How to Manage Apps, Games and Media Content Restrictions of Child Member in Microsoft Family Group
• How to Manage Screen Time Settings for Child in your Microsoft Family
• Hide or Show Family Options in Windows Defender Security Center in Windows 10
• How to See Devices Connected to Account of Microsoft Family Child Member
• How to Set App and Game Limits of Microsoft Family Child on Windows 10, Xbox One, and Android

:)

 

Family Settings - Manage for Child in Windows 10


UPDATE: Email from Microsoft.

 

Child option not present in Windows 10 Family Safety

Hi George,

Thank you for your response.

• Are you trying these steps in admin account or a local account?

The steps given in the link ahs to be performed in the Website and a invite has to sent from the web and check if it helps.

I suggest you to refer the link and check the Add a child account to your family and check
if it helps.

Hope this information helps. Keep us posted to help you better.

 

Microsoft family features - child profile not working properly

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the family features are not working properly on the child account.

• When you say, “I removed the profile, and had him login again”, did you remove the account from the family or from the PC?
  

Regarding the app issue: Since you receive the message to look for an app from store while accessing the link to fix the child account issue. I suggest you to follow the steps to
re-register the apps.

1. Press and hold the Windows key + X.
2. Select Windows PowerShell (Admin).
3. Type the command and hit Enter on the keyboard: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
4. Restart the PC.

In addition, you can also try removing the child account from family and adding it again to the family. Refer the article

Remove members from your family group and
Add members to your family group.



Regarding the email address on the login page:
Do you see verify option under accounts in settings?



If you are able to see the verify option under accounts in settings page, I suggest you to try verifying the account and check if that helps.

1. Go to Settings >
   Accounts > Your info.
   
2. Under the Email address click on
   Verify.
   
3. Enter the code, which will be sent to your
   email address or mobile number.
   
4. Click on Next to verify the account.
   

Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Something went wrong message when my child clicks join family link in the email.

Hello,

Thank you for writing to Microsoft Community Forums.

• Is the Child account a Microsoft account?
  

The issue might be due to the age verification, hence I suggest you to verify the child’s age by logging in with child’s account on
account.microsoft.com/family and verify the age.

I also suggest you to refer the article
Add members to your family group to get more information on adding members to your family account.

Regards,

Noor Azam S

Microsoft Community – Moderator

 

Microsoft Family Screen Time

Hi Laurel,

Thank you for writing to Microsoft Community forum.

This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

• Open
  File Explorer and navigate to the following location:
• C:\ProgramData\Microsoft\Windows\Parental Controls
  
  
  Note:
  The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
  
• Delete the contents in the
  \\settings directory of the Parental Controls folder.
  
• Reboot the machine to see if the issue persists.
  

If the issue persists, you may want to remove the child account from Microsoft family and add it again.

• To know how to remove an account from Microsoft Family, refer:
  
  Remove members from your family group
• To know how to add an account to Microsoft Family, refer:
  
  Add members to your family group
  

Regards,