Windows 10: Blue Screen Error ; Fail to enter Windows Recovery Environment (WinRE)

Hi Community,


A week ago, my computer started giving me a "Blue Screen Error" with a "SYSTEM_SERVICE_EXCEPTION" message. It said that I should go to www.windows.com/stopcode . The site gave me instruction that began with getting the Computer into Windows Recovery Environment aka WinRE shutting and restarting the computer three times. But as I tried getting into WinRE, another error message came up.



I am herein attaching three images. One will show the original error message (it has a QR code on it) & one image will show my second error message.


Can anyone help me to understand what my next step to solving this problem should be?



Thank you in advance,



ShimsF











:)

 

See Current Status of Windows Recovery Environment (WinRE)

How to Enable or Disable Windows Recovery Environment (WinRE) in Windows 10


Windows Recovery Environment (WinRE) is a recovery environment that can repair common causes of unbootable operating systems. By default, WinRE is preloaded into the Windows 10 for desktop editions (Home, Pro, Enterprise, and Education) and Windows Server 2016 installations.

WinRE includes these tools:

• Automatic repair and other troubleshooting tools. For more info, see Windows RE Troubleshooting Features.
  • System Restore
  • Startup Repair
  • Uninstall Updates
  • Command Prompt at boot
  • System Image Recovery
  • UEFI Firmware Settings
  • Go back to the previous build of Windows
  • Startup Settings (available enabled or disabled)
• Push-button reset. This tool enables your users to repair their own PCs quickly while preserving their data and important customizations, without having to back up data in advance. For more info, see Push-Button Reset Overview.
  • Refresh Windows 10
  • Reset Windows 10

This tutorial will show you how to enable or disable Windows Recovery Environment (WinRE) in advanced options at startup in Windows 10.

*note You must be signed in as an administrator to enable or disable WinRE.


CONTENTS:

• Option One: See Current Status of Windows Recovery Environment (WinRE)
• Option Two: Enable Windows Recovery Environment (WinRE)
• Option Three: Disable Windows Recovery Environment (WinRE)

EXAMPLE: Windows Recovery Environment (WinRE) enabled or disabled in advanced options at startup























OPTION ONE

See Current Status of Windows Recovery Environment (WinRE)
1. Open an elevated command prompt.

2. Copy and paste reagentc /info into the elevated command prompt, and press Enter. (see screenshot below)

3. Look to the right of Windows RE Status to see if it is currently Enabled or Disabled.













OPTION TWO

Enable Windows Recovery Environment (WinRE)
*note This is the default setting.
1. Open an elevated command prompt.

2. Copy and paste reagentc /enable into the elevated command prompt, and press Enter. (see screenshot below)











OPTION THREE

Disable Windows Recovery Environment (WinRE)
1. Open an elevated command prompt.

2. Copy and paste reagentc /disable into the elevated command prompt, and press Enter. (see screenshot below)





That's it,
Shawn


Related Tutorials

• How to Boot to Advanced Startup Options in Windows 10
• How to Troubleshoot Windows 10 failure to boot using Recovery Environment
• How to Enable or Disable Legacy F8 Advanced Boot Options in Windows 10
• How to Enable or Disable Automatic Repair in Windows 10
• How to Refresh Windows 10
• How to Reset Windows 10
• How to Create a Bootable USB Recovery Drive in Windows 10
• How to Create a Recovery Image used to Reset Windows 10
• Create Custom Provisioning Package used to Reset Windows 10 or Create Recovery Drive

 

Black screen and flashing cursor after latest windows update.

Hi Andrew,

Let us try repair your device first by accessing the Windows Recovery Environment (WinRE). Kindly force restart your device continuously until Windows loads. If Windows does not load, it should automatically enter the
Windows Recovery Environment (WinRE).

We can then try to repair the startup files for Windows. Here are the steps:

• In the Windows Recovery Environment (blue screen menus), select See advanced repair options > Troubleshoot > Advanced options > Startup Repair.

Let us know how it goes.

 

Dell laptop stuck on Getting windows ready screen

Hello,

To resolve your concern, we suggest that you continue to force restart the computer until Windows loads. If Windows does not load, it should automatically enter the
Windows Recovery Environment (WinRE). We can then try to repair the startup files for Windows. Here is how:

• In the Windows Recovery Environment (blue screen menus), select
  See advanced repair options > Troubleshoot > Advanced options > Startup Repair.

If it does not load Windows nor gets into WinRE, we will need to manually get to
WinRE. Here are the steps:

• Force shutdown your computer by pressing and holding the power button down for 5 to 10 seconds.
• Turn it back on and when you see the screen with the loading dots, force shutdown the PC once more. Make sure that you perform the force shutdown once you see the loading dots. You will need to do this twice.
• The third time you turn the PC back on, you should see Please Wait or Preparing Automatic Repair.
• In the Windows Recovery Environment (blue screen menus), select See advanced repair options > Troubleshoot > Advanced options > Startup Repair.

Let us know how it goes.